Overview
Work History
Education
Skills
Timeline
Generic
BAISHAKHI SARDAR

BAISHAKHI SARDAR

Marketing Experience
Kolkata

Overview

3
3
Languages

Work History

Call Center Representative

OfferUp
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
  • Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.

Education

High School Diploma -

GOPALPUR RAMKUMAR
NADIA
04.2001 -

Skills

Customer service

Customer relationship management

Call control

Data entry

Timeline

High School Diploma -

GOPALPUR RAMKUMAR
04.2001 -

Call Center Representative

OfferUp
BAISHAKHI SARDARMarketing Experience