BAISHALI BHATTACHARJEE
Hyderabad
Summary
Over 9 years of experience in sales and business development activities with a focus on B2C and B2B for global markets. Proven track record in business development, strategic partnerships, and channel sales. Expertise in relationship management and digital marketing strategies that drive revenue growth.
Domain Knowledge: Sales and Marketing. Extensively used CRM/sales tools include Zoho, Salesforce, HubSpot, ZoomInfo, D&B Hoovers, LinkedIn Sales Navigator, and Agile CRM. Business segments: B2C, B2B, and Channel/Partner.
Overview
9
9
years of professional experience
Work History
Account Executive
OvalEdge
Hyderabad
08.2020 - Current
- Exceeded service level goals to surpass established standards and expectations.
- Executed effective sales strategies to convert leads into customers.
- Closed deals with McAfee and Wipro, significantly enhancing company revenue.
- Built strong client relationships through regular communication and follow-ups.
- Managed account portfolios, ensuring client needs were met consistently.
- Collaborated with cross-functional teams to deliver tailored solutions for clients.
- Conducted market research to identify new business opportunities and trends.
- Presented product demonstrations to clients, showcasing features and benefits effectively.
- Developed strategic account plans to align with client objectives and growth potential.
- Strengthened relationships with new and existing accounts to drive growth.
- Monitored emerging industry trends to revitalize customer accounts.
- Managed sales cycle to ensure a robust customer base.
- Utilized CRM for efficient organization and management of sales data.
- Trained clients on product features to secure user adoption.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Identified potential new customers through research of industry trends and competitive analysis.
- Maintained up-to-date knowledge of industry trends and developments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
Account Manager
Dell Technologies
Hyderabad
07.2019 - 03.2020
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Act as key advisor to Dell's Premium and Unified Pro Support commercial clients, managing Support Services that are aligned to client's business priorities in order to maximize value of their Dell investment, and accelerate their digital and workforce transformation.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty
- Educated clients on new products or services to increase customer engagement with brand
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Senior Business Development Executive
EC-council
Hyderabad
04.2016 - 05.2019
- Established and maintained highly effective relationships with clients and industry partners to drive growth
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors
- Identified business development challenges and customer concerns for proactive resolution
- Made calls more than 50 per day and established communication through emailing and LinkedIn by maintain compliance region wise like GDPR .
Sales and Marketing Intern
Lodha Group
Hyderabad
04.2015 - 06.2015
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Was part of sales and marketing team. Vertical includes understanding of existing structure, size, scope, diversity and significance of company and industry.
- Learned how to pitch product to customer.
- Performed Sales for company.
- Analyzed customer profile shift in company.
- Analyzed investment type of customers.
- Analyzed that real estate is good investment tool in Hyderabad.
- Made 100 calls per day to get prospects.
Education
MBA - Sales And Marketing Education
Vignana Jyothi Institute of Management
HyderabadBachelor of Science - Computer Engineering
West Bengal University of Technology
KolkataSkills
- Lead generation and business development
- Sales quota achievement
- Customer rapport and relations
- Marketing strategy implementation
- Customer presentations and communication
- Market research
- CRM utilization
- Product knowledge
- Cross-functional collaboration
- Effective presentation
- Communication skills
- Time management
- Sales methodologies
- Lead development
- Customer relationship management
- Pipeline management
- Revenue generation
- New business opportunities
- Goals and performance
Languages
- Bengali
- English
- Hindi
When work mode is off
Cooking is kind of therapy for me, and I read a lot; it could be books or articles, and I love watching movies and web series, and I am a die-hard animal lover
Timeline
Account Executive
OvalEdge
08.2020 - Current
Account Manager
Dell Technologies
07.2019 - 03.2020
Senior Business Development Executive
EC-council
04.2016 - 05.2019
Sales and Marketing Intern
Lodha Group
04.2015 - 06.2015
MBA - Sales And Marketing Education
Vignana Jyothi Institute of Management
Bachelor of Science - Computer Engineering
West Bengal University of Technology