Baishali Lahkar
Gurugram
Summary
Dynamic Senior Analyst with WIPRO (BLACKSTONE), skilled in procurement processes and invoice reconciliation. Proven track record in enhancing spend analysis and improving PO-backed invoice rates. Adept at stakeholder management and fostering vendor relationships, driving strategic initiatives that ensure timely payments and zero service interruptions. Passionate about delivering exceptional results.
Overview
7
7
years of professional experience
Work History
Senior Analyst
WIPRO (BLACKSTONE)
Gurgaon
10.2022 - Current
- Monitoring and handling the end-to-end procurement process (procure-to-pay) for hardware, software, subscriptions, renewals, and consultants in Coupa.
- Order management, tracking, and invoicing.
- Invoice reconciliation and coding with proper cost centers, general ledger accounts, etc.
- Tracking the timely processing of recurring invoices, such as telecom, circuits, and cables, ensures that invoices are paid on or before due dates, making sure there is zero service interruption.
- Working on process improvement by increasing the number of PO-backed invoices versus non-PO-backed invoices.
- Skilled in ad-hoc reporting from Coupa, such as spend analysis based on cost centers or vendors.
- Being the primary contact for any invoice, purchase-related query, and escalation handling in ServiceNow tickets.
- Skilled in handling supplier SOA calls.
- Cross-training and monitoring the progress of two management trainees, and reporting it to upper management.
Team Developer
BA Continuum (Non Banking Subsidiary of Bank of America)
05.2019 - 10.2022
- End to End procurement process (PR to PO) for IT software and hardware products through Ariba & Oracle.
- Finalize purchase details of orders and deliveries.
- Invoice processing through Ariba & Appain.
- Dealing with invoice discrepancies.
- Proficient in stakeholder management by ensuring compliance to SLA levels and quality norms thereby achieving LOB satisfaction and business goals.
- Understand client needs and situations and adapt to case expectations.
- Collaborate / support with internal and external stakeholders to deliver the business objectives and create long-term value through sourcing, procurement processes and governance.
- Experienced in negotiating with vendors and in taking cost saving initiatives.
- Control spend and build a culture of long-term saving on procurement costs.
- Discover profitable suppliers and initiate business.
- Timely issuance of POs to Vendors, follow-up for order confirmation.
- Lead supplier negotiations and develop negotiation plans.
- Working closely with stakeholders on their requirements.
- Regular follow ups with business partners to ensure all information is updated.
- Evaluating & monitoring supplier performance through monthly/weekly reports.
- Monitor ongoing supplier and stakeholder relationships.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Follow established procedures to select suppliers for procurement of materials, goods, services and supplies.
- Effective communication with Global stakeholders & supplier based in different time zones.
- Creation amendments and updates of SOP. Maintain process related documents and reports.
- Monthly reporting for internal and external stakeholders.
Senior Collection Specialist
American Express
01.2019 - 04.2019
- Checking Regularity of payment of card holders.
- Asset Evaluation.
- Validation of tax returns through IRS forms.
- Setting caps in credit limit based on documents provided.
Service Advisor
Call BA (British Airways)
02.2018 - 11.2018
- Customer handling.
- Knowledge of fare rules.
- Making new bookings.
- Making changes to existing bookings.
- Handling secured payments and sensitive information like card details, passport information, booking details.
- Seat Reservations and baggage payments.
- Handling any and all queries by customers.
Education
B.Com -
Gauhati Commerce College
01.2017
XIIth - Commerce
B.H College
01.2014
Xth -
St. Mary’s High School
01.2012
Skills
- Procurement processes
- Invoice reconciliation
- Spend analysis
- Reporting
- Order management
- ServiceNow ticketing
- Performance monitoring
- Process improvement
- Resolution oriented
- Expertise in procurement tools, such as Ariba and Coupa
- Great relationship management
- Strategic thinking
- Stakeholder management
- Vendor management
- Decision making
Personal Information
- Father's name: Mr Akshay Lahkar
- Date of birth: 05/01/95
- Nationality: Indian
- Marital status: married
Languages
English
First Language
Hindi
Proficient (C2)
C2
Timeline
Senior Analyst
WIPRO (BLACKSTONE)
10.2022 - Current
Team Developer
BA Continuum (Non Banking Subsidiary of Bank of America)
05.2019 - 10.2022
Senior Collection Specialist
American Express
01.2019 - 04.2019
Service Advisor
Call BA (British Airways)
02.2018 - 11.2018
B.Com -
Gauhati Commerce College
XIIth - Commerce
B.H College
Xth -
St. Mary’s High School
Similar Profiles
Preeti DasPreeti Das
Financial Analyst at Wipro-Blackstone COEFinancial Analyst at Wipro-Blackstone COE
ANJALI THAKURANJALI THAKUR
Senior Analyst at (Wipro - Blackstone)Senior Analyst at (Wipro - Blackstone)
Sanchit MehrotraSanchit Mehrotra
Consultant at Wipro Blackstone (COE)Consultant at Wipro Blackstone (COE)
Anurag SinghAnurag Singh
Manager (NOC) at AirtelManager (NOC) at Airtel
Jay Karan SharmaJay Karan Sharma
Operations Manager at NEUPHONYOperations Manager at NEUPHONY