Baishali Sarmah
Business Manager - CCEO
Guwahati
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Business Manager-CCEO
Indus Towers Ltd.
Guwahati
12.2021 - Current
- Drive special initiatives/projects contributing to business objectives and strategy
- Analyze/track the status of EBITDA and KRAs at regular intervals
- Cascading the AOP Numbers and Circle Performance Matrices to all departments and conducting regular reviews with all functions for Top-line and Bottom-Line Analysis and Revenue Assurance
- Driving business Diversification and Growth Strategy, Productivity Improvement; Strategic Program Management
- Lead in preparation for Management Meetings, perform complex design analysis, research alternative approaches and performance cost/benefit/risk analysis as a consultant for internal and external stakeholders
- Prepare Power BI dashboards for all tracks/parameters that are scrutinized by Top Management for achievement of Circle’s targets and interacting with National Level reports and dashboards from Corporate office and percolating observations to circle functions.
- Function as TQM facilitator for the circle and ensure process adherence and deliverables in terms of YB and GB projects, RWM Monitoring, etc.
Business Development Executive - US West Coast
Excelra Knowledge Solutions Pvt. Ltd
Hyderabad
07.2020 - 12.2021
- To ensure consistent sales growth and achievement of sales goals and targets in assigned territory by identifying opportunities and gaining new business while maintaining existing business. Sector: Data and analytics partners for Life science, pharma, biotech and diagnostics
- Monitor market trends and competitor activity in assigned territory. Key account specialist activities in ensuring their requirements are being met by the company’s products/services where possible.
- Conduct F2F and virtual client meetings working more in a consultative fashion, bridging the gap between commercial and operations teams.
- Appraise current and planned customer needs and advise on the application of company products and services to customer requirements.
- Responsible to work on RFPs, premium and custom business proposals, co-ordinate with marketing for conducting webinars/conferences, market/customer development activities, developing new/quality content in the form of brochures, decks, posts.
- Advances Sales Analytics, Revenue forecasting and maintaining a healthy pipeline for the designated territory in the CRM
- Skills: Salesforce - CRM, R-/Python, Sales Navigator, Forecasting Tools, Power BI/Tableau
Education
MBA - Marketing And Analytics
Narsee Monjee Institute of Management Studies
Hyderabad 05.2018 - 06.2020
Integrated MSc - Bioscience And Bioinformatics
Tezpur University
Assam 05.2012 - 06.2017
Higher Secondary - Science
Darrang College
Assam 06.2010 - 05.2012
HSLC -
St. Joseph's Convent School
Assam 04.2001 -
Skills
Sales Leadership Programme Certified
Accomplishments
- While at Excelra, acquired 34 new logos/clients resulting in best performing territory
- Winner, E-Guerra 2019, International Retail and E-commerce competition at ISB, Hyderabad
- Winner, Udaan 2019, IMT Ghaziabad
- Scholarship: INSPIRE Scholarship by Dept.of Science and Technology, Govt.of India
- Winner, CDAC – Accelerating Biology Poster Presentation Database Management System
- Cleared Level 1 – French course (Dept. of EFL, Tezpur University)
Internships
- Summer Internship Programme, Viacom18 Media Pvt.Ltd., Mumbai, Apr-May 2019
- Winter Internship 2019- Yuvraj Singh Foundation, Gurugram, Jan-Feb 2019
- National Centre for Cell Science (DBT-NCCS), Pune, Dec 2016-May 2017
- Institute of Genomics and Integrative Biology (CSIR-IGIB), Delhi, Jun-Aug 2016
- Indian Institute of Technology (IIT), Guwahati, Jun-Jul 2015
- Indian Institute of Chemical Biology (CSIR-IICB), Kolkata, Jun-Jul 2014
Timeline
Business Manager-CCEO
Indus Towers Ltd.
12.2021 - Current
Business Development Executive - US West Coast
Excelra Knowledge Solutions Pvt. Ltd
07.2020 - 12.2021
MBA - Marketing And Analytics
Narsee Monjee Institute of Management Studies
05.2018 - 06.2020
Integrated MSc - Bioscience And Bioinformatics
Tezpur University
05.2012 - 06.2017
Higher Secondary - Science
Darrang College
06.2010 - 05.2012
HSLC -
St. Joseph's Convent School
04.2001 -
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