Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Timeline
Generic

Bala Anbarasi T

Banking Associate
Chennai,TN

Summary

Dynamic Customer Service Associate with South Indian Bank, recognized for transforming customer complaints into positive experiences. Expert in complaint handling and AML/KYC compliance, consistently enhancing customer satisfaction through exceptional service. Proven ability to process transactions efficiently while maintaining a high level of product knowledge, ensuring timely and accurate responses to inquiries.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Associate

South Indian Bank
2017.04 - 2025.05
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Coordinated efficient product deliveries to meet customers' demands.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Anna University
Chennai
2001.04 -

Skills

Customer support

Transaction Processing

Cash handling

Complaint handling

AML/KYC Compliance

Certification

JAIIB Exam

Interests

AML/KYC Compliance

Retail Banking

Accomplishments

Recognized for contributing to smoother banking processes and a more positive client experience.

Achieved Individual Monthly Targets

Timeline

Customer Service Associate

South Indian Bank
2017.04 - 2025.05

Bachelor of Science - Electrical, Electronics And Communications Engineering

Anna University
2001.04 -
Bala Anbarasi TBanking Associate