Sr Performance Consultant(Specialty Development)
- Gathered and defined business and non-functional requirements for each program.
- Led and coordinated both co-located and remote teams, ensuring seamless collaboration and project execution.
- Designed and enabled a GCP database using Pega BIX algorithms and enhanced Query Runner logic for efficient data extraction and reporting.
- Conducted performance validation of AI-driven TAB features.
Led Pega SaaS migration from on-prem to cloud, optimizing Parallel SAFE to Parallel UNSAFE execution for improved performance and concurrency. - Reviewed application scalability, performance, and load balancing, identifying areas for improvement across systems.
- Migrated the Warranty Processing DB to the cloud, resolving legacy latency issues and enabling scalable, high-throughput processing for SFR AI workloads.
- Modernized OWS application APIs by migrating from SOAP to REST, improving response times, scalability, and AI integration speed.
- Implemented robust monitoring tools such as GCP DB, Caas, Grafana, Dynatrace, and Pega PDC alerts for real-time issue detection and resolution.

