Bala Akhil Thanugundla
Medchal
Summary
MBA professional with experience of over 2 years in Oracle EBS Functional Support with Capgemini Technology Services Pvt. Ltd., Hyderabad Skilled in successful implementation of Oracle HRMS/OTL involving analysis of current business processes & future business flows and gap identification & work-around for same Gathered business requirements, performed analysis, prepared, designed and performed database development Gained expertise on Oracle SQL development skills Kept in pace with the latest state-of-the-art technologies with a keen interest in learning new thing in the everchanging technical environment Exposure in the areas of Business Analysis, Implementation HRMS/OTL, Testing & Production Support Extensive Functional skills in the area of Business user Interaction, System Requirement Gathering, Customizations & Implementation of software applications in client-server, database and enterprise software environments Recognized for outstanding analytical & technical skills with strong interpersonal, verbal & written communication skills Possess Potential to work as an individual as well as in a group
Overview
6
6
years of professional experience
Work History
System Administrator
High Noon Consulting Pvt Ltd
Hyderabad
02.2023 - Current
- Experience in implementations, integrations, configuration, and maintenance of HR tools for various types of businesses.
Responsible for User Management, Security Management, and Data Management.
• Exposure to ticketing systems like ServiceNow (Incident, request and change management), Jira and tracking tools like SharePoint. Reduced the SLA of tickets to less than 1 day.
• Partnered with stakeholders, clients, and vendors to provide recommendations/solutions to end users for best results and to discuss work results. Collaborated to create a better employee experience for all the RM tools.
• Assisted team lead in analyzing requirements, access management, change requests, correspondence management, and impact analysis.
• Navigated for process improvements and efficiency, based on customer feedback.
• Made User manuals, Documentation, and dashboards. Revamped 40 documents and optimized them to 28. Created checkpoints, flowcharts, and recordings for all the processes.
• Learned reporting process metrics to get meaningful insights and trends as and when required. Used SAP and Power BI for reports. Responsible for running 7 reports daily, need to analyze and come up with inputs.
• Involved in testing, user stories and release management. Tested 60+ test scripts in each project every quarter.
• Ensuring that all deliverables have good quality and adhered to schedules.
• Thinking analytically, identifying risks proactively to mitigate to escalate to appropriate channel.
• Conducted and supported KT sessions for transparency in work and to reduce dependency; Participated in learning bites sessions. Trained 3 of the teammates in 6 months.
• Effectively communicating, engaging, and networking with team lead, team members and broader teams to understand culture and cross-functional processes across EA. Participated in various workshops at Deloitte for employee relations, sensitization, and inclusion.
• Have played a pivotal role in organizing and leading team engagement activities like R&R, gratitude week, thanksgiving, and Cohort CL3 events. Was part of the Planning and Action update team.
Senior Analyst - (Oracle EBS Functional Support)
Capgemini Technology Services Pvt. Ltd.
Hyderabad
03.2020 - 02.2023
- Actively participating in the implementation of Oracle HRMS/OTL
- Providing production support to regions/OU where GTE is live and supporting the users with GTE Mobile Application.
- Complying with processes, following best practices, ensuring appropriate documentation of deliverables
- Undertaking module tests for identifying inconsistencies and missing steps; designing test scripts and conducting User Acceptance Tests (UAT), Sanity checks post production release or downtime
- Supporting daily production environments & users by responding to emergency requests; providing support for go-live activities & post-implementation support to the users with the problems related to timecard entry & GFS access and preparing the dashboards to publish with the stakeholders as and when required
- Coordinating in design, development, testing, troubleshooting and debugging
- Monitoring key business issues, incidents management, and providing comprehensive recommendations while maintaining the SLAs/KPIs
- Administering month and year end activities
- Preparing SOP and RCA documents
- Providing Audit Support by preparation of required documents
- Updating Requirement Specification Document based on time to time change request; modified related functional design document and apprised changes to the technical team.
Internship
J Marathon Advisory Services
Hyderabad
02.2019 - 05.2019
- Gained basic Knowledge of Indian Stock Market
- Generated portfolios worth of Rs.15000/- from the clients
- Enrolled subscriber for company's online course.
Education
MBA in Finance -
ICFAI Business School
Mumbai01.2020
B.Com. -
Loyola Academy Degree & P.G College
Hyderabad01.2018
Intermediate -
Master Minds Junior College
Hyderabad01.2015
S.S.C. -
The Creek Planet School
Hyderabad01.2013
Skills
- Oracle HRMS/OTL implementation
- Business process analysis
- Gap identification
- Database development
- Oracle SQL development
- State-of-the-art technologies
- Business analysis
- Testing
- Production support
- Functional skills
- System requirement gathering
- Customizations
- Software implementation
- Interpersonal skills
- Verbal communication skills
- Written communication skills
- Individual work
- Group work
Languages
English, Telugu & Hindi
Personal Information
- Title: Senior Analyst (Oracle EBS Functional Support)
- Date of Birth: 07/21/97
Timeline
System Administrator
High Noon Consulting Pvt Ltd
02.2023 - Current
Senior Analyst - (Oracle EBS Functional Support)
Capgemini Technology Services Pvt. Ltd.
03.2020 - 02.2023
Internship
J Marathon Advisory Services
02.2019 - 05.2019
MBA in Finance -
ICFAI Business School
B.Com. -
Loyola Academy Degree & P.G College
Intermediate -
Master Minds Junior College
S.S.C. -
The Creek Planet School
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