Bala Chaitanya Vempaty

"As a Team Lead at Infosys, I wear multiple hats within the Mercedes-Benz USA project's second phase. From assisting team members with diverse business requirements to crafting functional specifications, leading rigorous testing, and overseeing smooth migration and deployment, I ensure every stage meets the highest standards. My collaborative spirit and deep understanding of SAP solutions form the backbone of my approach, guaranteeing timely delivery and exceeding business expectations."

I had the privilege of serving as a Work Package Lead in the prestigious Mercedes-Benz USA SAP rollout project, where I lead the ‘Special Sales’ work package. In this role, I involved in the entire project lifecycle, from gathering Special sales requirements to proposing innovative solutions, overseeing development, rigorous testing, and successful deployment. In addition, I facilitated in migration-related activities such as template preparation, data validation etc., This project gives me an opportunity and in depth knowledge on SAP IS Auto-VMS (Vehicle Management System) from scratch to Go-Live

Involved in issues, incident resolution change requests and involved in the preparation of functional specifications, Interaction with cross-functional team technical team, Preparing test data, support as per the SLA

Project type: Implementation/Medreich

Involved in End to End life Cycle of this project, including gathering business requirements, preparing comprehensive business requirement documents, and overseeing the solution development process. Demonstrated exceptional problem-solving and analytical skills, resolving complex issues and ensuring the smooth transition and implementation of O2C solutions.

In this company I got the chance to work with two different clients one was for Implementation and the other was for Support. Involved in business meetings with the team leads to get the business requirements to final of AS-IS ‘To-Be' process, involved in Testing with other modules for unit and integration tests as part of support activities: Documentation for the resolved incidents/tickets raised by the users, Review incoming mail at regular intervals and Maintain supported related documents

As part of process executive offered Technical and Non technical works to the clients. Maintaining and developing a strong relationship with the clients. Recording any complaints and issues as and when needed. Supervising and directing the team members. Understanding the needs and objectives of the clients. Answering clients' questions in a professional manner, managed 2 senior managers and 2 analysts as part of the team, working cross functionally with all department heads.

Develop and implement strategic sales plans that expand a company’s customer base and
solidify its presence, Achieving growth and hitting sales targets by successfully managing the team and by
assessing the teams’ strengths and weaknesses, Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships, Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them, Developing and implementing new sales initiatives, strategies and programmes to capture key demographics, Liaise and develop professional relationships with regional Representatives and Executives