Summary
Overview
Work History
Education
Skills
Timeline
Generic

Balachander Rajendran

Chennai

Summary

Total Experience of 8 years in quality engineer and Account manager in Customer handling.

Overview

9
9
years of professional experience

Work History

Account Manager & Customer Support & Designer

BrainTree Infotech
06.2022 - Current
  • Supported customer relationships through day-to-day customer handling tasks.
  • Managed customer accounts and recorded changes accurately.
  • Handled CRM tickets for customer needs and followed up promptly.
  • Created promotional posters, product labels, banners, and marketing creatives using Adobe Photoshop
  • Resolved customer issues and complaints with quick-thinking problem-solving.
  • Frequently visited customers to maintain positive and productive relationships.

QA Engineer

DS Connectors and Cables India Pvt Ltd
10.2017 - 07.2020
  • Performed quality checks using established methodologies.

Compiled and submitted documentation for quality assurance processes.

  • Knowledge on QA tools like 3C and 5S standard
  • Utilised ERP for data management

Coordinated team activities and scheduled meetings to ensure effective communication.

  • Through What Are the Defeats and Effects?

While in the auditing process, we need to explain where

that defeat occurred and took a decision on that issue.

Education

B.Tech - Information Technology

Arunai Engineering College
01-2015

XII STD -

LCMM School
01-2011

X STD -

LCMM School

Skills

  • Customer Handling
  • Relationship Management
  • Problem Solving
  • Leadership
  • Decision Making
  • Adaptability
  • Adobe Photoshop (Basic)

Timeline

Account Manager & Customer Support & Designer

BrainTree Infotech
06.2022 - Current

QA Engineer

DS Connectors and Cables India Pvt Ltd
10.2017 - 07.2020

B.Tech - Information Technology

Arunai Engineering College

XII STD -

LCMM School

X STD -

LCMM School
Balachander Rajendran