Summary
Overview
Work History
Education
Skills
Certification
Timeline
Balaji A

Balaji A

Bengaluru

Summary

Detail-oriented Data Analyst with a B.Tech in AI & Data Science and hands-on experience leveraging machine learning and data visualization to drive strategic insights. Adept at using Python, SQL, and specialized tools to clean, analyze, and interpret complex datasets. Passionate about applying AI/ML techniques to solve business challenges and optimize decision-making.

Overview

1
1
year of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Intern

Jaas Technologies
11.2024 - 05.2025
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Enhanced project visibility by maintaining up-to-date project status reports.
  • Supported customer service improvements with detailed feedback analysis.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Explored new technologies and approaches to streamline processes.

ServiceNow Developer Intern

JAAS Technologies
11.2024 - 04.2025
  • Hands-on experience in ServiceNow applications ITSM module and workflows.
  • Developed and optimized business rules, client scripts, to automate ITSM processes.
  • Performed incident, change and problem management tasks using ServiceNow ITSM suite under strict SLA guidelines.
  • Design dashboards and reports for real-time monitoring, KPI tracking, and ad-hoc analytics.

Education

Bachelor of Science - Artificial Intelligence and Data Science

SNS College of Engineering, Coimbatore, India
04.2020 - 01.2024

GPA: 7.12

Sri Aurobindo Mira Matric Higher Secondary School - undefined

Sri Aurobindo Mira Matric Higher Secondary School
01.2019 - 01.2020
GPA: 60%

Skills

SQLite

Certification

ServiceNow CSA Certification, Coratia (Machine Learning)

Timeline

Intern - Jaas Technologies
11.2024 - 05.2025
ServiceNow Developer Intern - JAAS Technologies
11.2024 - 04.2025
SNS College of Engineering - Bachelor of Science, Artificial Intelligence and Data Science
04.2020 - 01.2024
Sri Aurobindo Mira Matric Higher Secondary School - Sri Aurobindo Mira Matric Higher Secondary School,
01.2019 - 01.2020

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Balaji A