Balaji Babu
Vice President Production Services
Chennai
Summary
Accomplished Vice President at BNYM Technology, adept in leading cross-regional teams and driving significant automation initiatives using Ansible. Expertise in incident troubleshooting and proficient in stakeholder communication, demonstrated through successful regulatory reporting and incident management. Proven track record in enhancing application stability and operational efficiency.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Vice President
BNYM Technology
Chennai
01.2024 - Current
- . Leading production services team of 7 member spread across region who supports Finance and Corp Treasury Line of services in Bank
- . Ensure critical deliverables like Regulatory report, Finance forecast/Budgeting , Balance sheet with General Ledger accounts.
- . Responsible to represent and drive priority incident till resolution along with stakeholder communication.
- . Lead post mortem review for each reoccurring and priority events to ensure prevention of reoccurrence.
- . Presenting weekly status of application to business and key stake holders and Monthly score card to production service board of members.
- . Exploring and implementing automation using ansible which covers application sanity check and also application bounce with no human intervention.
- . Driving weekly change release call with Finance suite of application and due diligence will be carried for all attached artifacts to attest it is as per BANK standards.
- . Weekly one of one to all reports to develop a good reputation and also push them to meet the goals and standards defined by BANK
- .
Specialist Prod Service Application Support
BNYM Technology
Chennai
05.2017 - 01.2024
- · Driving Incident,Change,Problem management for Finance/Treasury suite applications.
- · Implemented automations using ANSIBLE to minimize the human intervention. Played coordinator role to onboard projects under DEVOPS process.
- · Delivered end to end monitoring for all critical applications using tools recommended by BANK. Supported container applications
- · Implemented automated process for business continuity event programs like disaster recovery and Failover stay
- · Interpreted clients' needs and introduced services to fit specific requirements.
- · Listened and responded to Stakeholders/Application requests and coordinated till production delivery.
- · Standardized production procedures, job roles, and quality assurance guidelines. Managed internal operational standards and productivity targets.
- · Assisting team members by joining them in all production issues as an SME. Also frequently running knowledge sharing sessions with team on tools and process learned.
- · Preparing monthly/weekly reports with critical metrics which helps improvising application stability.
Technical Leader
Inautix Technologies India Pvt
Chennai
03.2011 - 05.2017
- · Lead team in Chennai to ensure all critical processing and deliverables completed on time
- · Prepare and properly hand over shift status to next lead
- · Prepare a monthly metrics and identify key area to focus and . .conduct weekly meeting with application on improvements
- · Conduct periodic assessment with team to identify knowledge gap and do KT sessions to fill it
- · Processing User requests to submit jobs
System Engineer
Computer Science Corporation, CSC
Chennai
03.2010 - 03.2011
- Batch monitoring using CA7.
- Monitor late jobs, active, Ready queue jobs, Skeleton jobs.
- Restart abend jobs as per the instructions
- Monitor IMS transactions
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team member
Systems Analyst
INautix Technologies India Pvt Ltd, Chennai
Chennai
10.2007 - 03.2010
- · Critical Batch Monitoring
- · Constantly monitoring late queue and check for any look-back issues or any JCLERR
- · Break-Fix Analysis
- · Providing Fix to abend jobs per application support
- · Processing User requests to submit jobs
- · Placing jobs on hold per User
- · Adding one time requirement to jobs
- · Free up resource for jobs on WRSC state, by checking status of resource availability in Resource Management panel
- · Moving JCL to override library for next days batch run or forthcoming batch run
- · Checking for incoming and outgoing transmissions on regular basis
- · De-allocating and Allocating VSAM files to CICS regions
- · Actively participating in Batch related Priority 1 issues and providing effective solutions to resolve issue on time
- · Processing CICS,Mq,DB2 request based on customer and Analyst requirement
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes
Education
Bachelor of Engineering - Computer Engineering
Anand Institute Of Higher Technology
Chennai 08.2003 - 05.2007
Skills
Microsoft SQL
Oracle SQL
Ansible Tower
Shell Script
PowerShell
APPDYNAMICS
SPLUNK
PROMETHUS
ORACLE CLOUD
AMAZON,AZURE
ESP , CONTROL M
GITLAB
THOUSANDEYES
AXIOM
Timeline
Vice President
BNYM Technology
01.2024 - Current
Specialist Prod Service Application Support
BNYM Technology
05.2017 - 01.2024
Technical Leader
Inautix Technologies India Pvt
03.2011 - 05.2017
System Engineer
Computer Science Corporation, CSC
03.2010 - 03.2011
Systems Analyst
INautix Technologies India Pvt Ltd, Chennai
10.2007 - 03.2010
Bachelor of Engineering - Computer Engineering
Anand Institute Of Higher Technology
08.2003 - 05.2007
Additional Information
Keen to learn data analysis and engineering hence pursuing the tool and software's which helps to establish the knowledge will meet the BANK's expectation.