MANIKANDAN J
Bengaluru
Summary
Accomplished manager with a proven track record at Axa, enhancing operational efficiency by over 30% through expert application of RPA, Gen AI, and Agentic AI technologies, such as UiPath and Blue Prism. Skilled in cross-functional team leadership and adept in leveraging Azure AI Studio for innovative solutions. Renowned for exceptional coaching abilities and strategic decision-making. Motivational leader and organizational problem-solver with advanced supervisory, team-building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance. Strategic leader in the management field, known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Manager
AXA Global Business Services
Bengaluru
03.2025 - Current
- Managed client communications to ensure satisfaction and address inquiries promptly.
- Managed daily workflow of team members to meet delivery goals.
- Tracked project milestones and communicated updates to stakeholders.
- Prioritized and delegated tasks for efficient completion within team environment.
- Assigned work and monitored performance of project personnel.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Manager
Capgemini
07.2021 - 03.2025
- Led cross-functional teams to drive innovative solutions and improve client services.
- Managed project timelines and resources to ensure timely delivery of initiatives.
- Collaborated with stakeholders to define project scopes and objectives effectively.
- Facilitated training sessions to enhance team skills and knowledge sharing.
- Cultivated relationships with clients to understand needs and provide tailored solutions.
- Oversaw budget management and resource allocation for multiple ongoing projects.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Senior Software Engineer
VSM Software PVT Ltd
Bengaluru
10.2020 - 09.2021
- Led software development projects using Agile methodologies and best practices.
- Mentored junior engineers, providing guidance on coding standards and best practices.
- Conducted code reviews to ensure quality and maintainability of software products.
- Troubleshot and resolved complex technical issues in software applications efficiently.
- Documented technical specifications and user manuals for internal use and training purposes.
Software Engineer RPA
Source Mash Technologies Pvt Ltd
05.2020 - 09.2020
Supervisor EDP-Admin
Hariharan Foundation Pvt Ltd
04.2018 - 05.2020
Software Support Engineer
Blisson Technologies Pvt Ltd
02.2015 - 12.2017
Education
Master of Computer Application -
Muthayammal Engineering College
RasipuramBachelor of Computer Application -
Mary Matha Arts and science college
PeriyakulamSkills
- Jira, Azure DevOps, Smartsheet
- Key performance indicators
- Documentation and reporting
- Verbal and written communication
- Cross-functional team management
- Decision-making
- Team leadership
- Coaching and mentoring
- Agile methodologies
- Client communication
- Stakeholder engagement
- Clear communication
- Budget control
- Goal setting
- Business development
- Stakeholder management
- Time management
- Work prioritization
- Schedule preparation
- Resource allocation
- Negotiation
- Project planning
- Performance evaluations
- Performance management
- Trend analysis
- Recruiting and interviewing
- Risk management
- Innovation management
- Business planning
- Problem resolution
- Cross-functional teamwork
- UiPath, Blue Prism, Power Automate, and Automation Anywhere
- Gen AI, agentic AI (Copilot Studio, ChatGPT, Azure AI Studio)
- Jenkins
- AWS Solutions Architect
- Cloud practitioner
- Developer associate
Certification
- PSM 1 in Scrum.org
- ChatGpt in Udemy
- AWS Certified Cloud Practitioner (CLF-C01)
- AWS Developer-Associate (DVA-C01)
- AWS Solution Architect
- AZ-204 in A Cloud Guru
- Blue Prism certification
- RPA DEVELOPER certification
- RPA Developer Foundation Training in UiPath
- Automation Anywhere Advance 360
- RPA Developer Advanced Training in UiPath
- PEGA Robotic automation in Pega Academy
Accomplishments
- Received numerous appreciations from clients
- Innovative Business Idea creator
- Winner of CERT-A-THON
- Won Xtra-Mile, Extra Mile & Automation Adaptation certification from Capgemini and CSL
Languages
- English
- Tamil
- Telugu, Kannada (speak only)
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Date of Birth: 06/03/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Associate Manager
AXA Global Business Services
03.2025 - Current
Manager
Capgemini
07.2021 - 03.2025
Senior Software Engineer
VSM Software PVT Ltd
10.2020 - 09.2021
Software Engineer RPA
Source Mash Technologies Pvt Ltd
05.2020 - 09.2020
Supervisor EDP-Admin
Hariharan Foundation Pvt Ltd
04.2018 - 05.2020
Software Support Engineer
Blisson Technologies Pvt Ltd
02.2015 - 12.2017
Master of Computer Application -
Muthayammal Engineering College
Bachelor of Computer Application -
Mary Matha Arts and science college