Balaji Huded
Bengaluru
Summary
A Professional with 10 years of experience in Key Account Management, Sales promotions, Product solutions, product marketing and product growth, product training & implementation, go-to-market strategy building & execution, and Business Development.
Overview
10
10
years of professional experience
Work History
Business Development Manager
Quantum CorpHealth
Bangalore
05.2023 - Current
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Supported sales team members to drive growth and development.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established new customer accounts using negotiation and sales closing abilities.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Identified potential clients, built relationships, and negotiated contracts.
Product Manager
Justdial LTD.
Bengaluru
01.2022 - Current
- Helped drive the adoption of online consultation services by Doctors by partnering with sales and marketing teams to develop and implement an effective onboarding process
- Successfully trained the sales team on the new product, enabling them to effectively communicate its features and benefits to customers and ultimately driving sales growth and customer satisfaction
- Utilized deep knowledge of the medical industry and practice management to help develop an application tailored specifically to the needs of doctors
- Contributed to the growth and success of the application by developing and executing a comprehensive marketing campaign that leveraged pop-up banners, notifications, and Google Calendar sync to drive app downloads and usage
- Effectively utilized user feedback to guide the development of new product features, resulting in improved functionality and greater customer satisfaction.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Developed marketing programs for several new product offerings to bring in additional revenue.
Sales & Key Account Associate
Tata Health
Bengaluru
08.2018 - 01.2022
- Responsible for creating and managing leads for the acquisition of potential doctors
- Ensured there is the timely and successful delivery of our solutions according to the customer's needs and objectives
- Evaluating the fixes and enhancements required in the product and working with product managers to get them executed in a timely manner
- Designed and conducted learning modules and knowledge transfer sessions for key account stakeholders such as doctors and paramedics
- Set a customizable clinical workflow during training after understanding the client requirements and ensured seamless platform usage through continuous interactions with doctors & patients
- Maintaining standard procedures and operations for Tata Health Clinics
- Constant involvement with the product and Tech team to gather data for the analysis of weekly and monthly Online Flow and Complaints related data Market Research / New Requirement gathering
- Performed interview/feedback sessions with clients to understand customer-specific requirements and conducted focus group sessions with the product team on areas of improvement and upcoming needs
- Identified and filled product gaps by generating new ideas that grow market share, improve customer experience and drive growth.
- Worked with cross-functional teams to achieve goals.
Sr. Sales Executive
R V Metropolis
Bengaluru
03.2017 - 08.2018
- Utilized multiple marketing strategies to improve profitability
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales
- Facilitated relationships with target accounts through the implementation of proven networking methods
- Established a 75% close ratio for client referrals through proven bargaining methods
- Earned employee of the quarter award for maintaining customer satisfaction ratings and securing 7 high-profit accounts
- Sold services to new and established customers.
Sales Executive
Molnckey Healthcare
Bengaluru
01.2016 - 03.2017
- Increased revenue by implementing effective sales strategies in the sales cycle process from prospecting leads via closed monitoring
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Analyzed post-sales data and team performance to develop realistic sales goals
- Established and maintained positive relationships with vendors to determine product availability and quality
- Worked closely with plastic surgeons, orthopedists, and general surgeons to demonstrate the product
- Developed and implemented account management plans to establish customer satisfaction
- Monitored service after the sale and implemented quick and effective problem resolutions.
Medical Representative
Mayer Organics
Bengaluru
12.2013 - 01.2016
- Building and maintaining good business relationships with doctors to encourage repeat purchases
- Arranged appointments with doctors, pharmacists & medical teams to raise awareness of the latest product launches
- Service existing accounts on a regular basis to maximize revenue
- Achieving Primary & Secondary sales targets
- Conducted brand-specific campaigns to maximize the high-revenue products
- Got Arjuna Award for selling the maximum Boxes of a High-value product.
Education
MBA -
Dr. C.V. Raman University
03.2017
BBM -
Gulbarga University
01.2012
Skills
- Ability to Multitask
- Product Demonstrations
- Mergers and Acquisitions
- Lead Generation
- Sales Presentations
- Marketing Strategy
- Pipeline Management
- Business Development
- Training and Mentoring
- Relationship Building and Rapport
Personal Information
- Place of Birth: Nanded
- Date of Birth: 01/13/1991
- Nationality: Indian
Awards
Received employee of the month 2 times for onboarding the maximum no of doctors in Tata Health. Earned employee of the quarter award for maintaining customer satisfaction ratings and securing 7 high-profit accounts in RV Metropolis. Got Arjuna Award for selling the maximum Boxes of a High-value product.
Hobbies and Interests
- Social Engagement
- Book reading
Languages
Very good command, Highly proficient, Native speaker, Very good command
Languages
Hindi
First Language
English
Advanced (C1)
C1
Marathi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Timeline
Business Development Manager
Quantum CorpHealth
05.2023 - Current
Product Manager
Justdial LTD.
01.2022 - Current
Sales & Key Account Associate
Tata Health
08.2018 - 01.2022
Sr. Sales Executive
R V Metropolis
03.2017 - 08.2018
Sales Executive
Molnckey Healthcare
01.2016 - 03.2017
Medical Representative
Mayer Organics
12.2013 - 01.2016
MBA -
Dr. C.V. Raman University
BBM -
Gulbarga University
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