BALAJI JANARDHANAN
Chennai
Summary
Analytical professional with a proven track record in Scrum master & project coordination, seeking a challenging role with a focus on delivering top-quality results and fostering strong collaborations with teams and stakeholders. Open to opportunities across various industries and functional areas, with expertise in Agile methodologies and Scrum practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scrum Master | Project : German Healthcare
Maverick
Chennai
09.2021 - Current
- Guided teams and organizations in leveraging Agile/Scrum practices and values to delight customers
- Facilitated self-organization within teams to bridge gaps in the Agile/Scrum frameworks
- Empowered teams to become more cross-functional
- Conducted Scrum Ceremonies and provided guidance on estimation and clarifications from Product Owners while maintaining regular collaboration
- Evaluated and coached teams and organizations to enhance Scrum Maturity, ensuring a sustainable and comfortable pace of growth
- Proactively identified and removed impediments, or guided the team in doing so, by connecting with the right individuals
- Monitored Agile Metrics throughout Sprint Cycles and delivered comprehensive reports
- Conducted Scrum Training Sessions for units/groups.
Project Coordinator| Project : Sotheby's
Cognizant
Chennai
11.2019 - 08.2021
- Led a cross-functional team of 12 members, implementing Agile practices, managing changes, tracking progress, mentoring teams, and documenting network issues for service improvement, while ensuring smooth end-to-end functioning of processes by attending Incident and Client Meetings.
- Efficient Task Assignment: Delegated tasks to internal teams, optimizing resource allocation
- for streamlined project delivery timelines.
- Project Management Coordination: Orchestrated project management activities, resource
- allocation, and information flow, ensuring cohesive project execution.
- Client Relationship Management: Fostered client relationships, gathering requirements,
- defining project scope, and setting clear objectives for successful project outcomes.
- Progress Monitoring and Issue Resolution: Vigilantly monitored project progress, promptly
- addressing issues, analyzing risks, and capitalizing on opportunities to enhance project
- efficiency.
- Procurement Support and Stakeholder Communication: Facilitated project procurement
- management, ensuring timely acquisition of necessary resources, and served as the primary
- liaison, providing transparent project status updates to stakeholders.
- Received the Setting Example of Team Effort Award by Cognizant Technology Solutions for
- exceptional leadership and team management
Senior System Engineer | Verizon AWS DevOps Core,
Cognizant
Chennai
12.2018 - 11.2019
- Managed critical infrastructure, ensuring optimized availability and security of servers and network devices, acted as Incident Manager to resolve major issues as per SLAs, conducted detailed web checks, and created documentation for verizon process, while acting as a Provisional POC for the DevOps team
- Established and maintained a robust governance and risk management framework to align with IT requirements, contributing to the achievement of company objectives
- Implemented IT release management principles to ensure equipment, systems, processes, products, and services consistently met specified standards and high-quality benchmarks
- Managed deployment requests across various servers, ensuring seamless execution and adherence to best practices
- Conducted manual deployments as necessary, particularly in response to failure scenarios, to minimize downtime and ensure service continuity
- Demonstrated proficiency in incident, release, and change management processes, contributing to efficient issue resolution and the successful rollout of updates and improvements
- Successfully maintained high levels of availability and security for Verizon's critical infrastructure, demonstrating exceptional technical and problem-solving skills.
Education
Bachelor of Engineering - Electronics and Communication Engineering
Velammal Institute of Technology (Anna University)
01.2017
Skills
- Scrum Master Expertise
- Agile Project Management
- Change Management Strategies
- Jira Proficiency
- Dashboard Preparation
- Microsoft Office Suite Mastery
- New Relic Performance Monitoring
- Remedy View/Edit and Create
Certification
- Lean Six Sigma Yellow Belt (LSSYB), 2019, Cognizant Technology Solutions, Chennai
- Agile Project Management, 2021, Udemy | Cognizant Technology Solutions, Chennai
- Certified Scrum Master (CSM), 2023, Scrum Alliance, 001559431
Accomplishments
- Setting Example of Team Effort Award by Cognizant Technology Solutions
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Declaration
I hereby declare that all the above written particulars are particulars are true to the best of my knowledge.
Timeline
Scrum Master | Project : German Healthcare
Maverick
09.2021 - Current
Project Coordinator| Project : Sotheby's
Cognizant
11.2019 - 08.2021
Senior System Engineer | Verizon AWS DevOps Core,
Cognizant
12.2018 - 11.2019
Bachelor of Engineering - Electronics and Communication Engineering
Velammal Institute of Technology (Anna University)
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