Balaji. M
Executive
Chennai
Summary
To work for a professionally managed company with good organizational objective. I would like to grow along with the organization to become one of the highly effective members with multitasking ability and thirst to learn new things and enhance in Organizations growth and grow along.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Executive Assistant
IDFC First Bank Ltd (off Role)
01.2021 - Current
- Currently pursuing
- Support in various events and collection such as cheques, drafts and other documents and submit the same to IDFC bank and act as a link between bank and clients
- Working on preferred infrastructure projects such ans ATMs and banks.
- Follow up with various maintenance work for banks and atm
Channel Executive
Hitachi Payment Services pvt ltd
01.2018 - 08.2020
- Coordinating technicians for repair and maintenance of ATM machines all over Chennai
- Maintaining records of day-to-day work by updating trackers to reflect work done
- Provides support for data collection, preparing SOPs
- Works well with vendors/internal teams to identify maintenance issues
- Flagging the escalation in time to the manager for any potential solutions
- Coordinating workers for ATM service FLM, Repair and maintenance, electrical earthing, panel repair and maintenance service
- Prepare attendance checklist for security, housekeeper, field officer and share mail to management
- Vendor quote verification as per company rate card norms for all R&M work
- Work on preferred software (field Trak) for ticket generation, quote verification, open call, vendor complain
- Mail follow up with management for some critical bank needs and get approval
- Preparing monthly excel & ppt for visit and target completed.
Sales & Service Engineer
Rishabh Instruments ltd
06.2015 - 12.2017
- Tracking technical and sales issues with related to products and highlighting the same with management
- Explain about new products and connect with customers and convert sales
- Resolving technical issues with installation and other issues within allotted boundaries and sending reports regarding the same to top management
- Maintaining invoices, claims, quotes exchanges of various products and other equipments
- Preparing and submitting all work inspection test report
- Handling after sales works whenever required after installation and approval
- Emergency issue handling, email handling and coordinating with head office located at Mumbai
- Preparing monthly report for sales visit and target completed
- Send various sales reports to management whenever required
- Daily report preparation and sharing the same with various management level.
PROJECT TRAINEE
TAFE Pvt. Ltd
Chennai
05.2014 - 05.2015
- Act as a major support for Research and Development team to analyse issues and sort out the same by coordinating with various departments
- Assist in backend works and supervising labor team
- Prepare wiring harness in replacement of defective parts
- Emails handling, stock management and Quality support
- Quality testing and approving the tractor engine, sensor’s etc
- As a final step of production.
Education
Diploma - Electrical & Electronics Engineering
SRI NALLALAGHU POLYTECHNIC COLLEGE
01.2011 - 04.2014
Skills
Fast learner with any working software in an organizationundefined
Timeline
Executive Assistant
IDFC First Bank Ltd (off Role)
01.2021 - Current
Channel Executive
Hitachi Payment Services pvt ltd
01.2018 - 08.2020
Sales & Service Engineer
Rishabh Instruments ltd
06.2015 - 12.2017
PROJECT TRAINEE
TAFE Pvt. Ltd
05.2014 - 05.2015
Diploma - Electrical & Electronics Engineering
SRI NALLALAGHU POLYTECHNIC COLLEGE
01.2011 - 04.2014
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