Summary
Overview
Work History
Education
Skills
Timeline
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Balaji Madaswamy

Senior Logistics Officer
Chennai,TamilNadu

Summary

Dynamic Logistics Officer with nine years managing logistics operations, and tactical levels to estimate resources required for efficient projects. Proven track record of securing impactful resource allocation. Diligent and dedicated to handling numerous duties in ever-changing environments.

Diligent logistics management professional skilled in the movement of hazardous and special cargo in logistics operations. Advanced knowledge of materials handling and warehouse operations. Collaborates with diverse cultures. Independent and deadline-focused with demonstrated success in decision-making.

Strong capacity to deliver logistical support and inventory management. Energetic self-starter with excellent communication skills.

Dedicated to reducing time and cost requirements for goods needed by heavy loading operations. Successful at developing productive relationships with suppliers, customers and colleagues. Excellent report writing, records management and compliance skills.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in logistics relevant position. Ready to help team achieve company goals.

Experienced senior logistics officer with over nine years of experience in transport Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Senior Logistics Officer

Varaha Logistics Pvt Ltd
Chennai, Tamil Nadu
06.2020 - Current

Logistics Supervisor

VRM Energy Consultancy Services Pvt Ltd
Chennai, Tamil Nadu
04.2018 - 06.2020
  • Analyzed and logged purchase orders.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities.
  • Processed orders by due dates to enable on-time delivery to customers.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Verified effective and timely implementation of operational goals by prioritizing tasks.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Directed shipping and receiving of wide range of products daily.
  • Prepared updated shipment reports for executives and clients.
  • Trained, scheduled and evaluated more than 50 employees.

Logistics Dispatcher

VRM Energy Consultancy Services Pvt Ltd
Chennai, Tamil Nadu
03.2015 - 04.2018
  • Handled customer escalations from drivers to solve issues and restore customer satisfaction.
  • Recorded customer encounters through detailed notes and maintained comprehensive records.
  • Conducted geographical location spotting and map reading to support fleet personnel.
  • Dispatched calls for emergency and routine driver call-outs.
  • Scheduled and tracked movements of owned and rented equipment.
  • Communicated with customers daily about freight movements and delivery timetables.
  • Tracked purchase orders and approved vendor invoices for outside services.
  • Monitored dispatched calls and took action to resolve and correct potential problems.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Logistics Coordinator

VRM Energy Consultancy Services Pvt Ltd
Chennai, Tamil Nadu
06.2013 - 03.2015
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Managed system support functions to set priorities and service levels expectations.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Produced weekly status reports detailing logistic operations and problems.
  • Maintained damaged goods records, backorder logs and applicable regulatory reporting.
  • Printed tickets, picked supplies and filled packages under tight deadlines.
  • Organized purchase and delivery of materials needed for various contracts.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.

Sales Executive

J Leese & Co.
Chennai, Tamil Nadu
06.2012 - 01.2013
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Developed and led sales training initiatives for employees and teams across organization.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Presented products to clients using dynamic presentations and practical use-case scenarios.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.

Education

Bachelor Of Computer Applications - Computer And Information Sciences

Madras University
Chennai,Tamilnadu,India
06.2008 - 06.2011

Skills

Cost reduction

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Timeline

Senior Logistics Officer

Varaha Logistics Pvt Ltd
06.2020 - Current

Logistics Supervisor

VRM Energy Consultancy Services Pvt Ltd
04.2018 - 06.2020

Logistics Dispatcher

VRM Energy Consultancy Services Pvt Ltd
03.2015 - 04.2018

Logistics Coordinator

VRM Energy Consultancy Services Pvt Ltd
06.2013 - 03.2015

Sales Executive

J Leese & Co.
06.2012 - 01.2013

Bachelor Of Computer Applications - Computer And Information Sciences

Madras University
06.2008 - 06.2011
Balaji MadaswamySenior Logistics Officer