Strategy Planning for HP transformation to Next Generation Technologies
Cloud Proxy for Secure Internet
Achievements
Established Centralized Security Gateway Solution for Cloud Environment
Establishment of Cloud Proxy Solution for Employee Internet Traffic
Solutioning and Deployment of Secure and Safe Work From Home Environment
Effective Enablement of Zero Day Protection & ATP
Cost Effective Security Solutions
Hp Inc Awards
Simplifying the Complex
Making Bold Moves
Aiming for Extraordinary
Manager - Solution Engineering (Cybersecurity)
Tata Communications
Chennai
08.2014 - 11.2019
Enterprise Level Professional Service Engineering (Cyber Security / Network Security)
Network security Designing and Deployment of Security Devices
Audit and Compliance Management
Vulnerability assessment and Threat management
Escalation Manager for high profile customers.
Team Management
Deployment of Manage Hosting Datacenter Solution and Cloud Based Security Solution provided by Tata Communications.
Project Management
Working closely with Fortune 500 & other leading customers to understand business challenges also designing and executing the Solutions accordingly.
Managing Proof-of-Concept (POC) and implementing projects to ensure smooth communication with customer and timely completion of project tasks.
Transferring knowledge to Operation Team on projects as part of handover
Awards- www.globoforce.net
Bravo - Responsive: Focus on Execution
Xtra Mile - Inclusive: Collaboration
Blue Ribbon - Responsive: Solution Orientation
Hi 5 - Responsive: Focus on Execution
Team Triumph - Responsive: Responsiveness & Agility
Service Delivery Consultant
Hewlett Packard Global soft PVT (HPE)
Chennai
06.2011 - 08.2014
Provided solutions for various service and incident management cases raised from customer environment
Worked & troubleshot with complex Network and routing issues.
Interfaced with technology engineers from multiple disciplines to solve complex problems to reduce overall risk to business
Supported and monitored existing infrastructure, supervised preventative maintenance and backup as well as performed other regular support activities to ensure effectiveness
Transformed IT Service Delivery Operations for quick Turnaround Times (TAT) by creating Job Aid Documentation for client service engineers and system administrators
Managed client expectations, risks & issues and improved delivery methods and process
Executed contracts as per the agreed contract terms – SLAs /KPIs and against P&L Targets
Formalized processes during transition of services, developed framework of quality standards and supervised smooth implementation of project
Senior Engineer – Network Infrastructure
Ajuba Solutions
Chennai
05.2008 - 06.2011
Maintains, monitors, and supports infrastructure environment and facilities.
Leads enterprise base work initiatives and projects.
Develops enhanced production monitoring and additional capability
Defines improvements increased system reliability and performance.
Team Management
Vendor Management
Education
Bachelor of Engineering - Electronics & Communication