Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Balaji N

Balaji N

Manager
Chennai

Summary

With over 9 years of experience in Cyber Security, demonstrated leadership in managing technical teams and driving multiple initiatives. Proven proficiency in SIEM, EDR, and vulnerability assessment, successfully implementing security solutions for various clients. Engaged in customer demos showcasing MDR services, designed optimized SIEM platforms, and maintained strong attention to detail in troubleshooting. Achieved compliance through automated patch deployment and proactive security measures, enhancing organizational security posture.

Overview

9
9
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Manager

Tata Communications Limited
Chennai
03.2022 - Current
  • Advanced proficiency in SIEM, EDR, EPP, and XDR with technical expertise, including LogRhythm, FortiSIEM, Trend Micro Vision One, and CrowdStrike.
  • Managed a team of 8 members, providing guidance, task allocation, day-to-day operational coordination, performance oversight and successful project delivery.
  • SPOC for MSSP SIEM platform management Engineering Team, performs configuration and testing of products, assists with developing and documenting work processes, and trains other members of the team.
  • Managed the MSSP SIEM platform for 80+ customers, ensuring platform stability, performance optimization, and seamless integration for enhanced security monitoring and response.
  • Responsible for Architecture design, deployment, configuration, operations, and maintenance of LogRhythm & FortiSIEM Platform & Infra.
  • Led the upgrade of the LogRhythm (7.10, 7.15, 7.19,7.22 ) & FortiSIEM (7.2.2, 7.3.4, 7.4.1) On-Premises platform across multiple versions, and executed seamless upgrades including pre and post upgrade validation, backup, and controlled rollout with minimal service interruption.
  • Performed LogRhythm HA & FortiSIEM failover and failback on a quarterly schedule, and executed LR full disaster recovery (DR) failover and failback testing biannual to ensure high availability and business continuity.
  • Executed timely infrastructure augmentation for LogRhythm & FortiSIEM by procuring servers, SSDs, SATA drives, and racks to support the expansion and maintenance of the data center.
  • Installed all LogRhythm & FortiSIEM components to expand platform capacity and integrated threat intelligence services, ServiceNow, and Ivanti ticketing tools.
  • Managed capacity planning for the platform, regularly publishing detailed MPS reports to senior executives on a monthly basis.
  • Demonstrated leadership in managing and guiding technical teams.
  • Proven experience driving numerous parallel initiatives.
  • Collaborated with peers with cross-functional teams that include Operations, Implementation, Products, Development, Windows, Linux, Storage, Cloud, OEMs, and demonstrated effectiveness in interacting and communicating with executive management.
  • Strong presentation skills and ability to skillfully interact with technical stakeholders as well as executive decision makers.
  • Worked cooperatively with partners to leverage their established account presence and relationships.
  • Engaged in customer demo to showcase technical coverage on MDR service and its values.
  • Maintained strong attention to detail and troubleshooting skills, effectively communicating between various stakeholders and security teams.
  • Research security enhancements and make recommendations to management on new initiatives

Senior Engineer

GAVS Technologies Private Limited
Chennai
04.2021 - 02.2022
  • To perform Vulnerability Assessment, prepare report with required details and follow up with stakeholders for closure of identified vulnerabilities as per the agreed timeline.
  • To monitor patch compliance of Windows, Linux, Network Devices, Endpoints and Third-Party Applications and report to management.
  • Creating automatic patch deployment jobs for Zero-Day vulnerabilities in order to continuously meet remediation SLAs and demonstrate patch compliance.
  • To analyze phishing emails and prepare plan for proactive blocking of similar emails.
  • Creating awareness amongst users through Knowbe4 to protect phishing and other Cyber-attacks.
  • Performing periodical simulation for Cyber-attacks such as phishing to test the effectiveness of awareness amongst the users

Technical Associate

Value Point Systems Pvt. Ltd.
Bengaluru
04.2019 - 03.2021
  • Lead and Collaborate with Multiple Clients in terms of Endpoints Security Products Implementation and Support.
  • Successfully Implemented Trend Micro Deep Security AWS, On-Premise & Cloud One Work Load Security
  • Done migration Of Deep Security On-Premise to Cloud One Workload Security
  • Done upgradation of Deep Security Manager, Agent, Relay from lower version to latest version
  • Successfully Implemented Trend Micro Apex One & Apex Central
  • Successfully Implemented CrowdStrike
  • Falcon Enterprise - NGAV, EDR, Threat Intelligence, & Device Control
  • Created Implementation and Best Practice Document as part of the Implementation
  • Conducting KT Session and providing support to the customers after Implementation

Technical Engineer

Inspirisys Solutions Limited
Chennai
01.2017 - 03.2019
  • Trend Micro Apex One & Deep Security Monitoring and support to Clients
  • Checking for Malware alerts and contacting the end users to take necessary action to remove the malware from Endpoints and Servers
  • Daily checking for latest virus definitions updates on Endpoints and Servers
  • Monthly once Check for critical Patch release for Apex One and Deep Security On-Prem servers and installing the latest critical patch
  • Monthly once check for best practice guide and deploy the latest features to the endpoints for updated protection
  • Providing USB and Mobile Storage Permission as per the approval from management
  • Configuring Application Control Rules to allow and block application on endpoints
  • Creating Daily, Weekly and Monthly Scheduled repots for Malware alerts

Education

B.Tech/B.E. -

Sriram Engineering College
Veppampattu
01.2014

Skills

Architecture Design

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Certification

Certified Ethical Hacker v10

Timeline

Manager

Tata Communications Limited
03.2022 - Current

Senior Engineer

GAVS Technologies Private Limited
04.2021 - 02.2022

Technical Associate

Value Point Systems Pvt. Ltd.
04.2019 - 03.2021

Technical Engineer

Inspirisys Solutions Limited
01.2017 - 03.2019

B.Tech/B.E. -

Sriram Engineering College
Balaji N Manager