Overview
Work History
Summary
Education
Skills
Certification
Accomplishments
Work Preference
Software
Languages
Interests
Timeline
Hi, I’m

Balaji P

Logistics & SCM Specialist
Chennai,TAMIL NADU
Balaji P

Overview

11
years of professional experience
4
years of post-secondary education

Work History

MAERSK GLOBAL SERVICE CENTRES
, TAMIL NADU

Specialist
08.2017 - Current

Job overview

  • Joined as Process Expert on August 2017
  • Progressed as Senior Process Expert (January 2020 to April 2022)
  • Progressed as Specialist (April 2022)

INFOSYS BPM LTD

Process Executive
03.2015 - 07.2017

Job overview

  • Worked as Process Executive from March 2015 to September 2016
  • Progressed as Senior Process Executive on September 2016 to July 2017

HINDUJA GLOBAL SOLUTIONS

CRO
09.2013 - 06.2014

Job overview

  • Worked as CRO from September 2013 to June 2014(Voice) for 9 Months

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Education

K.V.S MATRICULATION HIGHER SECONDARY SCHOOL
VIRUDHUNAGAR

BE from COMPUTER SCIENCE AND ENGINEERING
06.2009 - 06.2013

Skills

  • Customer relations
  • Knowledge sharing
  • Analytical thinking
  • Stakeholder engagement
  • Coaching and mentoring
  • Quality assessment
  • Quality assurance
  • Troubleshooting techniques
  • Team collaboration
  • Continuous improvement
  • Documentation management
  • Operational enhancement
  • Compliance monitoring
  • Team performance improvement
  • Process optimization
  • Root-cause analysis

Certification

  • Lean Six Sigma Green BELT - ISEL GLOBAL

Accomplishments

To reduce the manual work on the LOB process flow from SAP BI report to Power BI Dashboard

Team started using the PBI report and shown 0.6 FTE worth of process simplification.

To reduce the report pulling time and worksheet preparation on the TCN process flow from SAP BI report to Power BI Dashboard

Team started using the PBI report and shown 0.2 FTE worth of process simplification

Developed Effective Power BI dashboard for KPI productivity of 54 members team.

Developed Power BI dashboard for volume trends and TAT calculation.

Developed Power BI report for the pending case flow in salesforce.

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany Culture

Software

Microsoft Power BI

MYSQL

Languages

English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
French
Elementary (A2)

Interests

Listening Music

Reading Books

Stocks

Timeline

Specialist

MAERSK GLOBAL SERVICE CENTRES
08.2017 - Current

Process Executive

INFOSYS BPM LTD
03.2015 - 07.2017

CRO

HINDUJA GLOBAL SOLUTIONS
09.2013 - 06.2014

K.V.S MATRICULATION HIGHER SECONDARY SCHOOL

BE from COMPUTER SCIENCE AND ENGINEERING
06.2009 - 06.2013
Balaji PLogistics & SCM Specialist