Balaji Panchalamarri
Bengaluru
Summary
Accomplished in trade finance operations, with a proven track record at Wells Fargo International Solutions Private Limited, Standard Chartered Global Business Services, I excel in leveraging my expertise in ICC pronouncements and SWIFT to enhance operational efficiency. Renowned for my adaptability and strong team leadership, I've significantly improved process accuracy and mentored teams towards cross-functional excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Trade Services Associate
WELLS FARGO INTERNATIONAL SOLUTIONS PRIVATE LIMITED
BENGALURU
04.2021 - Current
- Engaged in daily operations for Import Letter of Credit setup, payment staging, and release processes.
- Monitored workflow queues daily to guarantee timely task completion within SLA.
- Processed transactions in strict compliance with established operational standards.
- Train new team members on business processes to ensure optimum productivity.
- Maintaining SLA metrics, and external and internal quality scores.
- Identifying the opportunities as workflow automations and providing solutions or alternatives to the challenges or issues.
- Conducted regular reviews of reports and performance metrics across daily, weekly, and monthly schedules.
- Facilitated external error discussions for issue resolution.
- Provided timely updates on procedural changes, risk items, and significant customer initiatives for team members.
- Mitigated operational losses.
- Facilitated effective domain knowledge sessions for departmental staff.
- Reviewed and structured Standby Letters of Credit following departmental procedures and international trade guidelines.
Executive
ROYAL BANK OF SCOTLAND N.V
CHENNAI
11.2006 - 09.2021
- Processed issuance, amendment, extension, and cancellation of bank guarantees.
- Monitored Nostro statements to pinpoint export realizations.
- Guided team in daily operations to ensure smooth processing of transactions.
- Managing guarantees and claim payment transactions as per banking regulations.
- Generated transaction-based TAT status updates for the branch.
- Sent tracers, followed up on transactions, and responded to queries from other banks via SWIFT.
- Conducted training sessions for new team members in processing.
- Oversaw inquiries related to guarantees and transactional payments.
- Conducted thorough examination of documentation adhering to banking standards.
- Submitted findings to senior management.
- Interaction with various banks on payments receivable via SWIFT messages.
- Member of the Nostro Reconciliation Team for Guarantees, investigating and covering outstanding positions with agent banks by making payments and claiming funds through the SWIFT system.
- Team representative – monthly/weekly service review calls.
Team Leader and Associate Manager
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
Bengaluru
10.2011 - 04.2021
- Team leader in Trade Finance Operations.
- Checking documents for multiple countries, as per the guidelines of UCP/URR, ISBP, and releasing as per the Departmental Operating Instructions manual, customer instructions, and within the timeliness and accuracy standards specified.
- Checking risk and sanctions by the U.S. Treasury, OFAC, for all the products.
- The release of guarantees and SBLCs.
- To ensure that the trade transactions are accurately processed in accordance with customers' instructions, and compliance with statutory, regulatory, and internal instructions.
- Sending SWIFT messages for making payments, product-related queries, and all correspondence to international banks, e.g., MT103, MT202, MT760, MT734, MT754, MT795, MT796, MT742, etc.
- Timely processing of transactions, as per the required SLA agreements.
- Executed tasks following departmental operation instructions, bank operation manual instructions.
- Tracking of Nostro, Sundry, and Suspense Statements.
- Resolved inquiries received from multiple financial institutions through messaging platforms.
- Actively engaged in IMEX, UVT testing.
- Trained and mentored team members from diverse backgrounds to support cross-functional alignment.
- Participated in Service Review Management calls with various branches.
Education
PGDM - BANKING
United Business Institutes, Belgium
Brussels01-2011
B.TECH - COMPUTER SCIENCE AND INFORMATION TECHNOLOGY
SITAMS Affiliated To JNTU Hyderabad
CHITTOOR05-2006
Skills
- Strong team player
- Adaptability to cross-functional tasks
- Good understanding and ability to provide innovative and efficient methods of executing work
- Good at building and maintaining MIS, workflow, and reporting
- Good knowledge in banking packages like IMEX, GTP, FINACLE, Trade Port (Magellan), BIR, CIR, SIR, SWIFT, Citrix (Intel I match), and BOLERO, TI (Ting System)
- Knowledge of international trade operations, viz, exports, imports, advising, confirmation, and exposure to inland trade and bank guarantees
- Knowledge in ICC pronouncements, viz, UCP-DC, URC, ISBP, URR, Incoterms, and other trade rules and guidelines
- Excellent functional knowledge, with sound mentoring ability, to meet set objectives
- Experience in conducting user acceptance testing
Accomplishments
- Received cash award on many occasions for quick performance of transactions for premier clients and extra efforts shown in training new hires.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Certification
- TSA (trade skill assessment) Level2 from The Royal Bank of Scotland
- Trade School Level 2 Graduation from Scope International Pvt LTD
- CDCS (Certificate for Documentary Credit Specialist) from ICC
- CITF (Certificate In International Trade Finance) from ICC
- CSDG (Certificate for Specialist in Demand Guarantees) from ICC
- CAMS (Certified Anti-Money Laundering Specialist) from ACAMS
Timeline
Trade Services Associate
WELLS FARGO INTERNATIONAL SOLUTIONS PRIVATE LIMITED
04.2021 - Current
Team Leader and Associate Manager
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
10.2011 - 04.2021
Executive
ROYAL BANK OF SCOTLAND N.V
11.2006 - 09.2021
- TSA (trade skill assessment) Level2 from The Royal Bank of Scotland
- Trade School Level 2 Graduation from Scope International Pvt LTD
- CDCS (Certificate for Documentary Credit Specialist) from ICC
- CITF (Certificate In International Trade Finance) from ICC
- CSDG (Certificate for Specialist in Demand Guarantees) from ICC
- CAMS (Certified Anti-Money Laundering Specialist) from ACAMS
PGDM - BANKING
United Business Institutes, Belgium
B.TECH - COMPUTER SCIENCE AND INFORMATION TECHNOLOGY
SITAMS Affiliated To JNTU Hyderabad
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