BALAJI Pilla
Visakhapatnam
Summary
keeping in view of my academic knowledge and personal strengths, I wish to associate myself with you organization that provide me enthusiastic environment to work creatively and collectively for the growth of the organization always keeping organization goals as priority
Overview
1
1
year of professional experience
1
1
Certification
Work History
IDFC EXECUTIVE
12.2022 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Supported sales team members to drive growth and development.
Education
Bachelor of Business Administration -
PRISM Degree And Pg College
05-2024
INTERMEDIATE -
VASAVI JUNIOR COLLEGE
03-2020
S.S.C -
SR DIGI School
04-2018
Skills
- Customer Engagement
- Marketing
- Business Development
- New hire processes
- Data Entry
Certification
Internships
DataPro Institute
Intern - Data Analytics (Power BI)
[Feb, 2023] – [May, 2024]
[Vishakhapatnam, Andhra Pradesh]
- Analyzed large datasets to identify trends and insights using Power BI.
- Created interactive and visually appealing dashboards to support data-driven decision-making.
- Collaborated with team members to improve data collection and analysis processes.
HERO Company
Intern - Human Resources
[Sept, 2023] – [Nov, 2023]
[Vishakhapatnam, AndhraPradesh]
- Assisted in recruitment processes, including screening resumes and conducting initial interviews.
- Supported HR team in organizing employee engagement activities and training programs.
- Maintained and updated employee records, ensuring data accuracy and confidentiality.
Wadhwani Foundation
Intern - Skill Development Program
[Sept, 2023] – [Oct, 2023]
[Vishakhapatnam, AndhraPradesh]
- Contributed to the development and implementation of skill development initiatives.
- Assisted in organizing workshops and training sessions for participants.
- Conducted research to support program improvement and participant engagement strategies.
Ken Foundation (NGO)
Intern - Child Labour Awareness and Community Service
[May, 2021] – [Jun, 2021]
[Vishakhapatnam, AndhraPradesh]
- Raised awareness about child labor and distributed books to underprivileged children.
- Educated children on health, the value of education, and personal development.
- Participated in beach cleaning and other community service activities.
- Completed a 45-day internship program focused on community engagement and development.
Personal Information
- Father's Name: P.GOVIND
- Date of Birth: 05/19/2002
- Gender: Male
- Nationality: Indian
- Marital Status: Un-married
- Religion: Hindu
Disclaimer
I hereby declare that the above mentioned information is correct to the best of my knowledge.
Timeline
IDFC EXECUTIVE
12.2022 - 08.2023
Bachelor of Business Administration -
PRISM Degree And Pg College
INTERMEDIATE -
VASAVI JUNIOR COLLEGE
S.S.C -
SR DIGI School
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