BALAJI PILLAi
Surat
Summary
Knowledgeable professional with years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase efficiency. Organized and systematic with natural relationship-building and leadership skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor, Lab Grading
GIA India Laboratory Private Limited
Surat
02.2018 - Current
- Directed and supervised multiple teams in daily operations across shifts.
- Initiated and developed various projects and programs, such as the Quality Improvement Plan, Celebrate Success, and Micro Team, to enhance team performance and productivity.
- Collaborated with other departments to coordinate workflow processes between teams.
- Created new strategies and took multiple initiatives for improving customer service standards within the organization.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed strategies to improve team performance and productivity.
- Conducted multiple audits across departments and locations.
System Administrator
Aptech Limited, Mumbai.
Mumbai
11.2016 - 01.2018
- Configured and maintained system hardware, software and network components.
- Software installation, configuration, and updates.
- Installed, tested and evaluated new systems, applications and patches.
- Supervised a team of fresher’s and delivered results on time.
Education
Bachelor of Science - Information Technology
Dr. Babasaheb Ambedkar College
Mumbai03-2016
Thomas Baptista Jr College
Mumbai03-2013
St. Anne’s Convent School
04-2011
Skills
- Effective communication
- Team management
- Cross-department collaboration
- Goal oriented
- Analytical thinking
- Decision-making
- Multitasking
- Conflict resolution
Affiliations
- Planned and Successfully Organized Multiple Sports and Cultural Events for GIA
- Part of Udhayan Shalini Initiative
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Accomplishments
- Awarded as Champion of Champions (Best Team) for the Year 2024
- Won Excellence Achievers title 6 out of 10 times in Celebrate Success Program
- Won Division and District Level Certificates in Athletics
- Represented Mumbai in Athletics and Football at Inter State and National level.
Certification
- Completed Graduate Diamonds Diploma
Hobbies
- Sports
- Travelling
- Reading Books
- Cooking
Timeline
Supervisor, Lab Grading
GIA India Laboratory Private Limited
02.2018 - Current
System Administrator
Aptech Limited, Mumbai.
11.2016 - 01.2018
- Completed Graduate Diamonds Diploma
Bachelor of Science - Information Technology
Dr. Babasaheb Ambedkar College
Thomas Baptista Jr College
St. Anne’s Convent School
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