Balaji Prabhakar

· Managed all aspects of FLEXCUBE Investor Services development projects as well as implementation projects from inception to production. Involved right from the Bid transition phase to project closure phase. Sized projects; Defined requirements with internal & external users and technical staff. Established needs and procured resources from staffing pool. Planned projects using cross functional team-based estimating.

· Delivered over 25 custom development projects during tenure for clients such as Shinsei Bank, PTBC, Sundaram Fund Services, PNB and JP Morgan Asset Management. 90% on-time completion record.

· Managed and implemented the largest core technology upgrade project in last 3 years. Delivered on-time and on-budget.

· Involved in providing RFQ/RFP responses to client as part of the upgrade/new implementation of FLEXCUBE Investor Services product.

· Manage financial forecasts for multiple medium to large sized projects. Budgets range from $1MM – $11MM

• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Developed project plans identifying key issues, approaches and performance metrics.

• Orchestrated efficient large-scale software deployments, including testing features and correcting code.
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Directed software design and development across multifaceted team to meet client needs for functionality, timeline and performance.
• Gathered and defined customer requirements to develop clear specifications for project plans.
• Monitored debugging process results and investigated causes of non-conforming software.
• Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Improved system performance by making proactive adjustments and resolving bugs.
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Worked with project managers, developers, quality assurance and customers to resolve technical issues.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Conducted research, gathered information from multiple sources and presented results.
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Carefully documented technical workflows and knowledge in private wiki for education of newly hired employees.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
• Gathered and defined customer requirements to develop clear specifications for project plans.

• Maintained existing applications and designed and delivered new applications.
• Involved in the report development base don the requirements from senior management
• Identified issues, analyzed information and provided solutions to problems.