"A highly motivated and competent professional with 14+ years of experience in the Automotive After-Sales Market, Technical Publication Domain, and Parts Engineering. Skilled in Electronic Parts/Service Catalogues, E-BOM & S-BOM activities, and Executive Assistance to the CEO. Aspiring for a challenging career in the engineering field to leverage my technical knowledge and skill set while growing into a seasoned professional."
· Monitored team performance, identifying areas for improvement and implementing corrective actions.
· Resolved complex customer enquiries, disputes and complaints.
· Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
· Set clear team goals.
· Delegate tasks and set deadlines.
· Oversee day-to-day operations.
· Monitor team performance and update the project status to the client.
· Age: 38
· Passport Number: H4933431
· Date of Birth: 09/20/86
· Nationality: Indian
· Marital Status: Married
· Religion: Hindu