Balaji S
Bengaluru
Summary
To enhance my knowledge and capabilities by working in a dynamic organization that prides itself in giving substantial responsibility to new talent. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
ASDM
IndusInd bank ltd
BANGALORE
09.2023 - Current
- Branch Banking Professional is responsible for overseeing and managing the daily operations of a bank branch, ensuring high levels of customer satisfaction, operational efficiency, and regulatory compliance. This role typically involves leading a team of customer service representatives, tellers, and other banking staff to deliver financial services, including deposit handling, loan processing, account management, and investment advice. Key responsibilities include fostering strong relationships with customers, identifying cross-selling opportunities for bank products, ensuring adherence to banking regulations, and maintaining the security of branch operations. A Branch Banking Professional also plays a pivotal role in achieving branch financial targets, implementing sales strategies, and optimizing branch performance while upholding the bank's values and reputation in the community.
CSA
Cogent
BANGALORE
11.2022 - 09.2023
- A KYC Analyst with expertise in CSA (Customer Security Assurance) is responsible for verifying the identities of new and existing customers to prevent fraud, money laundering, and other financial crimes. This role requires an in-depth understanding of KYC regulations, customer risk assessments, and the application of security measures to ensure the integrity of customer data. The analyst also ensures that all compliance processes are in line with the financial institution’s security assurance standards, safeguarding against potential threats to the organization’s systems and operations.
Junior Officer
HDB financial services
BANGALORE
04.2022 - 10.2022
- Key responsibilities include reviewing customer documentation, conducting background checks, assessing transaction patterns, and maintaining accurate records of compliance activities. KYC Analysts are also tasked with preparing and submitting reports on high-risk customers and escalating concerns to senior management or compliance teams when necessary.
Education
Bachelor of computer application -
Nandha Arts And Science College
Erode, Tamil nadu, India01.2021
PUC - Department of Pre-University
Surana College Ind PU College
Jayanagar, Bengaluru, India01.2018
S.S.L.C -
Vasavi Educational Trust
Bengaluru, India01.2016
Skills
- Financial Knowledge and Literacy
- Regulatory and Compliance Knowledge
- Customer Service and Relationship Management
- Sales and Business Development
- Analytical and Critical Thinking
- Technology and Digital Banking
- Leadership and Team Management (for Managerial Roles)
- Attention to Detail and Accuracy
Disclaimer
The above mentioned information is true and correct to the best of my knowledge and belief. If I am selected and given a chance to serve in your esteemed organization, I shall prove my best and ability to the entire satisfaction of my superiors.
Languages
- Kannada
- English
- Tamil
- Hindi
- Telugu
Personal Information
- Father's Name: Shanmugam.p
- Date of Birth: 11/22/00
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
ASDM
IndusInd bank ltd
09.2023 - Current
CSA
Cogent
11.2022 - 09.2023
Junior Officer
HDB financial services
04.2022 - 10.2022
Bachelor of computer application -
Nandha Arts And Science College
PUC - Department of Pre-University
Surana College Ind PU College
S.S.L.C -
Vasavi Educational Trust
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