Balaji S

• Designed and implemented automated deployment processes, reducing deployment time by 40%.
• Orchestrated containerized applications using Kubernetes, improving scalability and resource utilization.
• Implemented infrastructure as code using Terraform, resulting in consistent and reproducible environments across development and production.
• Collaborated with cross-functional teams to optimize cloud costs while maintaining high system performance.
• Led efforts to enhance system reliability through proactive monitoring, alerting, and incident response.

PROJECT 2:

• Configured and managed CI/CD pipelines using Jenkins, reducing deployment failures by 20%.
• Implemented Ansible playbooks for automated configuration and maintenance tasks.
• Collaborated with development teams to troubleshoot and optimize application performance.
• Conducted training sessions for team members on best practices in cloud and DevOps methodologies.

PROJECT 1 :

• Promoted as an SME within a short span of time and led my entire team by continuously monitoring the work done by them and their actions.
• I have also taken full control of the shift and ensured no SLA's are getting missed out or breached.
• Worked as an OC engineer by monitoring client network devices for Retail sites, Datacenters, Headquarters and distribution sites.
• Performing initial triage for any reactive issues
  Updating customer in a regular interval of time based on the SLA
• Successfully handled critical situations in my work field
• Enhancing the level of customer care by offering prompt and effective solutions to their issues.
• Troubleshooting of network related incidents such as link outages, peer outages, router/switch hardware failures, network performance issues