Balaji Saisubramaniyan
IT Principal Business Analyst
Chennai
Summary
Experienced IT Principal Business Analyst / Implementation Functional Architect with over 20 years of experience in Banking domain. Excellent reputation in solutioning , resolving problems and improving customer satisfaction.
Over 2 years of experience in implementing the EFRM ( Enterprise Fraud Risk Management) solutions to major banks in India, MEA & FinTechs.
Over 14 years of extensive experience in Business Analysis in Retail & Corporate Banking with solid understanding of Indian & European banking markets.
Rich experience in Requirement gathering & documentation,Solutioning, Pre-Sales & Business Development,Project estimation & management,Team management, Client Relationship & Training
Overview
21
21
years of professional experience
8
8
years of post-secondary education
Work History
IT Principal Business Analyst
FIS Payment Solutions and Services India Pvt Ltd
Chennai
04.2020 - Current
- Lead Functional Architect - Implemented Enterprise Fraud Risk Management Solution (EFRM) for major banks in India, MEA & FinTechs
- Presales Support - Supported for RFP response & Execute Client demo
- Requirements Elicitation - Investigated & gathered requirements of client & identified appropriate architectural, integration & functional solutions
- Analysis - Performed Requirement analysis, GAP analysis , Option analysis & Migration analysis
- Testing - Performed System Integration Testing , Supporting User Acceptance Testing
- Managed Data Scientists team for Machine Learning model implementation
- Documentation - Created Business Requirement document , High Level Solution Design, Integration approach document, Test Plan, Test Scenarios and Test Reports
- Project management-Performed Planning & effort estimation, developed Statement of Work
- Client Management - Effectively handled client co-ordination & status reporting
- Successfully managed team & Project Stakeholders
- Delivered Capacity planning & CBA of cloud hosted platform
- Evaluated System Integrator / Partners for off-shelf solutions
- Worked with customers to understand needs and provide excellent service
Senior Business Analyst /Project Manager
Mphasis Ltd
Chennai
09.2007 - 04.2020
- Requirements Elicitation - Investigated and gathered requirements of client & identified appropriate functional solutions
- Analysis - Performed Requirement analysis, GAP analysis , Option analysis, Migration analysis, Archival & Decommissioning of applications and executed factory process
- Testing - Executed functional System Testing , System Integration Testing , Supporting User Acceptance Testing
- Documentation - Developed User Stories , Created Business Requirement document , High Level Solution Design, Test Plan, Test Scenarios and Test Reports
- Project & delivery management-Performed Planning & effort estimation, developed Statement of Work, managed project execution, project monitoring & status reporting , effectively handled people management , talent acquisition & lead RFP response
- Client Management - Effectively handled client co-ordination & status reporting Team & Project Stakeholder management
Awards & Recognition - Awarded with “Mphasis Sprit of winning” award twice for successfully executing the core banking & payments project and RBS Germany project delivery
- Actively awarded with prestigious Quarterly team awards for delivering series of projects successfully for Germany portfolio- Mphasis an HP Company
- Won first prize in the Mphasis “Germinate Idea 2008” contest
Business Analyst
Infosys Technologies Ltd
Chandigargh
05.2007 - 09.2007
- Handled training & domain support for offshore development team. Responsibilities include functional gap analysis and understanding results for key enhancements and new requirements.
- Deftly handled and managed a team with distributed resources to ensure timely delivery of project and resolve team conflicts as and when required
- Articulated business requirements while analyzing areas of development in processes and marking few high impact areas as a subject of priority
Senior Executive - Operations
ABN AMRO CENTRAL ENTERPRISE SERVICES PVT LTD
Chennai
06.2003 - 05.2007
- Monitor and resolve Billing Exceptions & provide solutions for the SWIFT Investigation inquiries
- Requirements analysis and GAP analysis of Manual payment process Configuration & Roll out of Manually Initiated Funds Transfer system to ABN AMRO branches
- User Acceptance Testing
- Awards & Recognition
- Awarded with “Best Employee” award of ABN AMRO Central Enterprise Services Pvt Ltd
- Awarded with “Team of Excellence” award for ABN AMRO Central Enterprise Services
- Actively won “Endeavour certification” for process improvement in ABN AMRO Central Enterprise Services Pvt Ltd - Global Support Centre Chennai
- Successfully attended conference on Operational Risk Management, held at ABN AMRO BANK N.V New Jersey. U.S.A.
Graduate Engineer Trainee
HCL INFOSYSTEMS PVT.LTD
Puducherry
06.2001 - 03.2003
- Analyzed computer hardware product engineering and effectively handled entire test process from developing test cases and test procedures to testing and debugging
- Carried out hardware testing, customer support and detailed project planning. Accumulated & investigated all types of PCs, Hardware & Software Installation; accountable for PC assembling & installation of different software
Education
PGDBA - Finance
Symbiosis Centre For Distance Learning
Pune 05.2005 - 05.2009
Bachelor of Engineering - Electronics & Communication Engineering
Shanmugha College of Engineering (Current SASTRA)
Thanjavur 06.1997 - 05.2001
Skills
Implementation - EFRM Solutions - FIS Memento, Fraud Navigator, RSA Adaptive Authentication On Premise (AAoP)
EFRM Implementation - Retail & Wholesale Banking - Digital Channel Products ( ATM,POS,ECOM,UPI,FI-AEPS,BHIM Aadhaar,NEFT,RTGS,IMPS & SWIFT)
Implementation - Pricing, Billing & Invoicing - Global Client Activities & Billing
Implementation - On-Prem and Cloud hosting
Messaging standards - ISO 8583 v87 ( Rupay), ISO 8583 v93, SWIFT MT standards, REST API
Domain Knowledge - Retail & Wholesale Banking - Core Banking, Payments & Loans Processing, Trade Finance & Treasury
Domain Knowledge - Machine Learning Models for EFRM ( Unsupervised & Supervised)
Domain Training - Retail & Wholesale Banking
Presales & Business opportunity development
Estimation, Project & People Management
Timeline
IT Principal Business Analyst
FIS Payment Solutions and Services India Pvt Ltd
04.2020 - Current
Senior Business Analyst /Project Manager
Mphasis Ltd
09.2007 - 04.2020
Business Analyst
Infosys Technologies Ltd
05.2007 - 09.2007
PGDBA - Finance
Symbiosis Centre For Distance Learning
05.2005 - 05.2009
Senior Executive - Operations
ABN AMRO CENTRAL ENTERPRISE SERVICES PVT LTD
06.2003 - 05.2007
Graduate Engineer Trainee
HCL INFOSYSTEMS PVT.LTD
06.2001 - 03.2003
Bachelor of Engineering - Electronics & Communication Engineering
Shanmugha College of Engineering (Current SASTRA)
06.1997 - 05.2001