Summary
Overview
Work History
Education
Skills
Interests
Hobbies
Additional Information
Timeline
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BALAJI VELISHETTI

BALAJI VELISHETTI

Customer Service Associate
Hyderabad,velishettibalaji@gmail.com

Summary

Dynamic Customer Service Associate with a proven track record at Amazon, where I excelled in resolving customer complaints and boosting satisfaction. Skilled in multitasking and proficient in MS Office, I leveraged my empathetic listening and business process organization skills to enhance client relationships and achieve positive outcomes.

Overview

3
3
Languages

Work History

Customer Service Associate

Amazon
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

Education

Bachelor of Science - Computer And Information Sciences

Osmania University
Hyderabad, India
04.2001 -

Telangana Board of Intermediate Education - MPC

Elite Junior College
Hyderabad, India
04.2001 -

Secondary School Certificate -

Indo American School
Hyderabad, India
04.2001 -

Skills

Content moderator

Interests

Cricket

Badminton

Hobbies

  • Listening to Music: I have a keen interest in music and enjoy listening to various genres, particularly [mention any specific genres you enjoy, e.g., Bollywood, Western, Classical, etc.]. Music is a way for me to relax and unwind.
  • Playing Cricket: An avid cricket player, I enjoy both playing with friends and following cricket at professional levels. The game helps me stay active and builds my team collaboration skills.
  • Reading Newspapers: I regularly read newspapers to stay updated with current events, both locally and internationally. This helps me stay informed and sharpens my understanding of global issues, business trends, and public affairs.

Additional Information

Contact:9640453882

Timeline

Bachelor of Science - Computer And Information Sciences

Osmania University
04.2001 -

Telangana Board of Intermediate Education - MPC

Elite Junior College
04.2001 -

Secondary School Certificate -

Indo American School
04.2001 -

Customer Service Associate

Amazon
BALAJI VELISHETTICustomer Service Associate