Cricket
BALAJI VELISHETTI
Customer Service Associate
Hyderabad,velishettibalaji@gmail.com
Summary
Dynamic Customer Service Associate with a proven track record at Amazon, where I excelled in resolving customer complaints and boosting satisfaction. Skilled in multitasking and proficient in MS Office, I leveraged my empathetic listening and business process organization skills to enhance client relationships and achieve positive outcomes.
Overview
3
3
Languages
Work History
Customer Service Associate
Amazon
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
Bachelor of Science - Computer And Information Sciences
Osmania University
Hyderabad, India 04.2001 -
Telangana Board of Intermediate Education - MPC
Elite Junior College
Hyderabad, India 04.2001 -
Secondary School Certificate -
Indo American School
Hyderabad, India 04.2001 -
Skills
Content moderator
Support case resolution
Business process organization
Ms Office
Multitasking
Interests
Badminton
Hobbies
- Listening to Music: I have a keen interest in music and enjoy listening to various genres, particularly [mention any specific genres you enjoy, e.g., Bollywood, Western, Classical, etc.]. Music is a way for me to relax and unwind.
- Playing Cricket: An avid cricket player, I enjoy both playing with friends and following cricket at professional levels. The game helps me stay active and builds my team collaboration skills.
- Reading Newspapers: I regularly read newspapers to stay updated with current events, both locally and internationally. This helps me stay informed and sharpens my understanding of global issues, business trends, and public affairs.
Additional Information
Contact:9640453882
Timeline
Bachelor of Science - Computer And Information Sciences
Osmania University
04.2001 -
Telangana Board of Intermediate Education - MPC
Elite Junior College
04.2001 -
Secondary School Certificate -
Indo American School
04.2001 -
Customer Service Associate
Amazon