Balaji G
Business Ops Manager
Chennai
Summary
Dynamic supply chain professional with a robust background in project and data management, complemented by strong financial acumen and techno-commercial operations expertise. Proven success in leading cross-functional teams to deliver projects on time and within budget while leveraging data analytics to inform strategic business decisions and drive operational excellence. Committed to fostering a culture of accountability and continuous improvement, with a demonstrated ability to adapt to evolving organizational needs. Recognized for exceptional communication skills and a results-oriented approach that consistently achieves measurable outcomes.
Overview
22
22
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Manager - Supply Chain-Business Operations
HP Computing and Printing Systems
11.2008 - Current
- Key Result Area.
- Led a cross-functional team to manage partner payments worth $70 million, ensuring precision and accountability, overall operations, and governance across the Planning, Pricing, Returns, and Logistics domains.
- Ensuring team metrics and KPIs, handling day-to-day operational challenges, and inheriting data acumen and business insights for the team members.
- Accountable for financial accruals, budget/flash process, spend analytics, inventory valuation, costing, and pricing data management for the entire service supply chain across APJ, EMEA, and AME regions.
- Multiple cross-functional project management, which contributes to cost savings, operational efficiency, and involves standardization of the process.
- Subject Matter Expert across Procure to Pay - Procurement, Planning, Logistics, Financials, and sufficient handling of ERP systems as a functional SME. Specialized in data management for the entire service supply chain in HP systems.
- Dashboard development in Power BI for all (monthly trends on pricing, spend, month-on-month variation, waterfall analysis, etc.) to the management, ensuring clear communication and actions are taken regarding critical business processes.
- Drove operational excellence by rectifying system loopholes for minimal intervention in processes and systems, managing team utilization, metrics, and facilitating job rotation, thereby increasing operational excellence.
- Utilized data analytics to drive data-driven decision-making and provide comprehensive global business support through SQL database setup for all data and Power BI visualizations.
- Handled internal communications regarding ongoing projects, business performance, and employee engagement activities within the team, fostering a positive, informed work environment.
- Responsible for hiring candidates within the team, which covers screening, interviewing, onboarding, process knowledge transfer, and efficiently utilizing resources for the overall growth of individuals and the company.
- Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
- Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.
- Reduced equipment downtime by establishing preventive maintenance programs, improving overall system reliability.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
Production Planning Engineer and ERP Co-ordinator
Polycrest Innovations Limited
01.2006 - 01.2008
- Key Result Area
- - Developed production plans for knits and woven products, ensuring optimal resource utilization and cost efficiency.
- - Conducted material requirements and net requirements planning for yarn and garments, optimizing inventory levels and reducing stockouts.
- - Managed order tracking and customer interactions from purchase order to packaging, ensuring seamless and on-time delivery process.
- - Implemented advance planning and scheduling, creating a 4-month production schedule in advance
- - Monitored daily production plan versus actual output, ensuring 99% adherence to production schedules and promptly resolving any deviations.
- - Conducted reconciliation of materials and streamlining of inventory records.
- - Generated and analyzed MIS reports to identify production bottlenecks, and improving operational efficiency.
- - Served as a project coordinator in the successful implementation of SAP B1, leading to streamlined production processes and improved data accuracy.
Implementer
Hindustan Lever Limited
01.2005 - 01.2006
- Key Result Area
- Implementing Billing Software to the clients and addressing all the issues they face(Inventory issues, Material master, etc)in the Billing Software.
Production Planning controller, PPC
Cylinder Liner Agencies Pvt Ltd
01.2004 - 01.2005
- Key Result Area
- - Orchestrated production planning for 5 CNC machines, 10 honing machines, and 24 lathes.
- - Collaborated with other plants to align requirements and optimize scheduling.
- - Oversaw the maintenance of all production-related reports.
- - Generated weekly and monthly MIS reports to track production activities.
- - Monitored route cards and batch numbers from foundry to packing, ensuring seamless workflow.
Education
B.Tech/B.E. - Mechanical
Chennai University
01.2004
Skills
- Supply Chain Professional
- PMP
- Data Analysis
- Data Management
- SQL/Power BI
- Team leadership
- Operations management
- Decision-making
- Strategic planning
- Workforce management
- Financial management
Certification
PMI - Project Management Professional (PMP)
Declaration
I hereby declare that above said by me, are true to the best of my knowledge and belief. BALAJI G
Timeline
Manager - Supply Chain-Business Operations
HP Computing and Printing Systems
11.2008 - Current
Production Planning Engineer and ERP Co-ordinator
Polycrest Innovations Limited
01.2006 - 01.2008
Implementer
Hindustan Lever Limited
01.2005 - 01.2006
Production Planning controller, PPC
Cylinder Liner Agencies Pvt Ltd
01.2004 - 01.2005
B.Tech/B.E. - Mechanical
Chennai University