Bala Krishna Ragala

Core Responsibilities

Team Building & Leadership:

• Built and mentored cross-functional development teams from the ground up, fostering a culture of innovation and continuous improvement.
• Successfully established and managed remote engineering teams for global talent access.
• Implemented a hands-on, servant leadership approach, working closely with all levels of the engineering organization to remove roadblocks and empower team members.

Technical Transformation & Strategy:

• Spearheaded the migration of legacy systems to modern, scalable, and future-proof technology platforms, enhancing performance and maintainability.
• Drove technical strategy, aligning technology initiatives with business goals to propel organizational growth.
• Leveraged strong expertise in web (NodeJS, Java, React, Angular,Graphql, MongoDB, MySQL, PGSQL, PHP, etc.), mobile (Android, React Native), DevOps (AWS), Data Engineering, and AI/ML to guide architectural choices and ensure technical excellence.

Business Impact & Innovation:

• Led successful product launches by coordinating multidisciplinary teams and ensuring timely delivery within budget constraints.
• Contributed to business growth by implementing technology solutions that significantly improved the customer/learner experience.
• Built cost-effective engineering teams and solutions, balancing innovation with financial responsibility.
• Architected and implemented a central data lake, providing insights for data-driven decision-making.

Process Optimization & Efficiency:

• Established a proactive, customer-centric tech support team, enhancing user satisfaction and resolution times.
• Implemented CI/CD practices and infrastructure standardization, leading to a 40% cost reduction.
• Streamlined engineering processes, resulting in faster project completion and reduced development costs.

Core Responsibilities:

Product Development:

• Conceptualized and built two market-ready products: digital signage and OOH advertising platforms.
• Championed cost-effective hardware and software innovation to deliver competitive solutions.
  

Technical Leadership:

• Hired, trained, and led a team of 10 fresh graduates, transforming them into a productive development team.
• Guided technical architecture, development processes, and ensured product quality through mentorship.
  

Customer Focus & Product Strategy:

• Collaborated with sales to understand customer requirements and drive product roadmap aligned with market needs.
• Gathered and incorporated customer feedback to create new capabilities and improve existing features.

Technologies:

Nodejs, Android, Angular, Digital Ocean, Java, C++

Core Responsibilities:

Sales & Client Engagement:

• Led consultative sales engagements to understand client needs and identify opportunities to provide skilling solutions.
• Developed and delivered compelling proposals, securing new business and expanding existing accounts.
  

Curriculum Design & Development:

• Designed customized web technologies curricula tailored to meet specific client requirements and skill gaps.
• Collaborated with subject matter experts to ensure training content aligns with industry trends and best practices.
  

Trainer Development & Pedagogy:

• Implemented "train the trainer" programs to ensure instructors deliver high-quality, client-specific training that maximizes knowledge transfer.
• Designed and delivered training on effective instructional methodologies focusing on client-centric approaches.
  

Talent Development:

• Implemented upskilling and cross-skilling programs for existing employees, enhancing their web development capabilities and broadening their skillsets.
• Mentored and guided trainers and instructional designers to foster professional growth and team development.

Technologies:

JavaScript, NodeJS, React, Angular, Java, MySQL, MongoDB, React Native

Core Responsibilities

Solution Design & Architecture:

• Collaborated with stakeholders to understand business needs and constraints, developing comprehensive technical blueprints.
• Designed scalable, highly available, and performant solutions leveraging cloud technologies (AWS).
• Crafted detailed architecture documentation, ensuring alignment with best practices and industry standards.
  

Team Leadership & Development:

• Built and mentored high-performance technical teams, fostering collaboration and driving innovation.
• Hired and trained team members on architectural principles and cutting-edge technologies.
  

Client Success Focus:

• Led technical discussions with global clients, addressing their concerns and providing expert guidance.
• Ensured solutions meet and exceed customer expectations, contributing to long-term satisfaction and success.

Technologies:
Java, JavaScript, NodeJS, Android, ObjectiveC, React, Angular, React Native, AWS, Python, PHP

Core Responsibilities:

Enterprise Integration Architecture:

• Designed and implemented robust integration solutions leveraging Enterprise Service Bus (ESB) technologies, including BizTalk for real-time integrations.
• Created enterprise-wide data pipelines using SSIS, ensuring seamless data flow across heterogeneous systems.
• Established best practices and standards for integration architecture, promoting maintainability and scalability.
  

Microsoft BI Stack Leadership:

• Architected and developed business intelligence solutions using SSRS (reporting), SSAS (cubes), and SQL Server for data warehousing and analytics.
• Provided technical guidance and mentorship to team members, ensuring proficiency in Microsoft BI tools.
  

Client-Facing Application Development:

• Developed and maintained C# .NET applications to support in-store operations and optimize user experiences.
• Collaborated with stakeholders to understand requirements and deliver solutions that align with business needs.
  

Team Leadership & Support:

• Successfully managed a team of 8 engineers, providing mentorship, technical direction, and fostering a culture of innovation.
• Established efficient workflows and development practices to ensure on-time delivery and high-quality solutions.
• Provided offsite support for in-store operations, ensuring system availability and rapid issue resolution.

Technologies
C#, .NET, SQL Sever, VBScript, Powershell, SSIS, SSRS, SSAS, BizTalk Server

Core Responsibilities:

Web API Development:

• Developed and maintained RESTful web APIs to support data exchange and application functionality.
• Collaborated with front-end engineers to ensure seamless integration of APIs with user interfaces.
  

Legacy System Support:

• Provided troubleshooting and bug fixes for existing systems to maintain stability and performance.
• Analyzed legacy codebases to understand functionality and identify areas for improvement or modernization.
  

Technical Support :

• Addressed user inquiries and resolved technical issues in a timely and efficient manner.
• Documented solutions and contributed to a knowledge base to enhance team efficiency.

Technologies
Intersystems Cache, MUMPS, C#, .NET, Azure, Silverlight