Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

BALAKRISHNAN M

Tirunelveli

Summary

Dynamic Senior QA Analyst with proven expertise in developing robust Selenium WebDriver automation scripts and optimising CI/CD pipelines. Recognised for enhancing test reliability and quality through innovative solutions. Skilled in JIRA tracking and fostering team collaboration, driving impactful results in high-stakes environments.

Overview

7
7
years of professional experience

Work History

Senior QA Analyst

IQVIA
07.2021 - Current
  • Strong experience in analyzing business requirements and developing scalable, reusable automation scripts using Selenium WebDriver with Java, leveraging both Hybrid and BDD (Cucumber) frameworks to ensure maintainable automation coverage.
  • Designed, developed, and executed regression and smoke test suites, ensuring consistent test stability while proactively identifying defects.
  • Efficiently tracked, logged, and managed defects, improvements, and sub tasks in JIRA to support high-quality releases.
  • Hands-on experience in configuring, managing, and optimising CI/CD pipelines in Git-Lab, including setting up automated build and deploy jobs to streamline continuous testing workflows.
  • Demonstrated leadership by building automation scripts from scratch for the MDM Connector module, enabling end-to-end validation of recipient creation, download, and upload processes across UI and SFTP channels.
  • Leveraged GitHub Copilot and Healenium WebDriver AI to auto-generate resilient automation scripts, improve locator stability, and significantly optimize framework productivity.

Programmer Analyst

Cognizant Technology Solutions
11.2018 - 07.2021
  • Strong experience in analysing business requirements and developing high-quality Selenium WebDriver automation scripts using Java within Cucumber BDD frameworks.
  • Hands-on expertise in configuring, maintaining, and executing Jenkins CI/CD pipelines, including build and deployment jobs for continuous integration.
  • Skilled in automating desktop applications using Ranorex, ensuring reliable execution and enhanced test coverage across Windows-based platforms.
  • Involved in mobile automation testing using Perfecto for iOS, Android, and mobile web, contributing to end-to-end validation of mobile functionality and cross-platform user experience.

Education

Bachelor of Engineering - Computer Science

Thiagarajar College of Engineering
04-2018

Skills

  • Selenium WebDriver
  • Java programming
  • TestNG framework
  • Maven project management
  • Data-driven testing
  • Jira tracking
  • TestRail management
  • Git version control
  • Jenkins CI/CD
  • GitLab integration
  • BDD with Cucumber
  • Oracle database management
  • SQL Server administration
  • Rest-Assured API testing
  • Playwright basics

Accomplishments

“Impact Player – July 2024 Release” - Recognized and awarded for successfully completing critical UI automation regression fixes aligned with rapidly evolving UI/UX updates, significantly improving test reliability and release quality.

Languages

  • English, fluent
  • Tamil, fluent

Timeline

Senior QA Analyst

IQVIA
07.2021 - Current

Programmer Analyst

Cognizant Technology Solutions
11.2018 - 07.2021

Bachelor of Engineering - Computer Science

Thiagarajar College of Engineering
BALAKRISHNAN M