Dynamic Finance and Accounting leader with a strong history of increasing operational efficiency at Fossil Global Services India LLP. Achieved a 17% boost in engagement profit margins through strategic task management and attention to detail. Proficient in financial reporting and relationship building, consistently ensuring high-quality service delivery. Aiming to leverage expertise to drive financial growth in a challenging environment.
Overview
30
30
years of professional experience
Work History
Service Delivery Manager (F&A)
Fossil Global Services India LLP
Bangalore
11.2021 - Current
Successfully managing a team of 60+service delivery professionals, ensuring high levels of performance, productivity, and customer satisfaction
(Managed max
Team of 110 FTE in F&A-Covering R2R, O2C, P2P & Payroll)
Developed and implemented service delivery strategies and processes to improve efficiency and reduce costs within the Finance and Accounting (F&A) department
Collaborated with cross-functional teams and stakeholders to identify and address service delivery issues, resulting in improved service quality and timely resolution of client concerns
Monitored service levels and performance metrics, analyzing data to identify trends, areas for improvement, and potential risks or issues
Led the implementation of new service delivery initiatives, including the adoption of automation and technology solutions, to streamline processes and enhance service delivery capabilities
Responsible for the team members appraisals and career path
Monthly Performance Review with Regional CFO and Global CFO
Devising collection strategy to improve overall collection efficiency to meet the global cash requirements
Development of business Metrics and dashboard to provide oversight to the management on overall status on the business performance
Implementation of COE module to Streamline processes, Improve Business Agility, Increased Process Consistency, Enhance Cross Functional Collaboration, Better Risk Management, Standardization, Best Practice Sharing
Core Competency: General Ledger Management, Accounts Payable (AP) & Accounts Receivable (AR) Management, Financial Reporting & Month-End Close, Bank Reconciliation, Internal Control and Audit Compliance, Invoice Process and vendor relations, Process Optimization and Efficiency improvements, Team Leadership and staff development, Tax Compliance & Reporting
Key Achievements: Successfully managed financial operations during [merger/acquisition], ensuring seamless integration of AP, AR, and GL functions, Transformation from Country based structure to Process based Structure to improve efficiency, Standardization and alignment of resources across different processes, Creation of COE Module - Help to create expertise, sharing of best practices, Knowledge within specific areas or functions to optimize performance, drive innovation, and provide consistent guidance across the organization, Development of Visual dashboard for AR Reporting (DSO / AR Aging / Customer Payment Pattern/ Deduction Reporting/ Open Items etc.), Implementation of various automation using RPA & Macro's in the process reducing manual process and improve efficiency, Implementation of Global Collection Framework, Creation and Implementation of Global Credit Policy, Implementation of Reconciliation Framework & Write Off Policy
Senior Engagement Manager (F&A)
Capgemini Business Services India Ltd
Bangalore
08.2014 - 11.2021
Led and managed a team of 100+ financial analysts to consistently achieve targets and provide exceptional service to clients
Collaborated with cross-functional teams to identify process improvements and streamline financial operations, resulting in cost savings by reducing 10 FTE's
Developed and implemented engagement strategies to drive revenue growth and strengthen client relationships, resulting in a 17% increase in overall engagement Profit margins
Conducted Financial analysis and provided insights to clients on complex financial matters, including budgeting, forecasting & financial modeling
Oversaw the successful completion of multiple large-scale financial projects, ensuring adherence to project timelines, budgets, and quality standards
Develop and review control framework within accounting - relevant processes ensuring an effective control monitoring process is delivered
Assist management in implementing Internal Quality Management (ISMS, BCP, and QMS)
Support and Assist in Audits (Internal & External)
Support and help Organization in developing internal talents by participating in employee career development initiatives
Encourage and develop inter process training for the team members
Successful Transition of R2R Process with Process Alignment, knowledge transfer, Training, Ramp, Go Live and Stabilization
Successfully supported the due diligence process for new clients and completed the transition with minimum business impact
Streamlined financial processes and procedures to improve efficiency and effectiveness of financial operations during transition periods
Led a team of professionals to develop and implement company-wide change management strategies, ensuring smooth transition of F&A processes during new transitions
Financial Analyst - Specialist
HP Global eBusiness Pvt Ltd.
Bangalore
03.2009 - 09.2010
Conducted thorough financial analysis, creating detailed reports and providing insightful recommendations to support key decision-making processes
Managed budgeting and forecasting processes, ensuring accuracy and compliance with financial regulations and company policies
Completed Process maturity Study and status report and recommendations to meet the gaps for P2P Process
Led a team of professionals to develop and implement company-wide change management strategies, ensuring smooth transition of F&A processes during mergers and acquisitions
Conducted variance analysis and identified trends, providing actionable insights to drive cost savings, improve efficiency, and enhance overall financial performance
Driven OTP project and improved the payment efficiency from 40% to 70% by implementing measures
Establish a positive relationship with the suppliers and ensure staff maintains similar interactions with the vendors
Successfully revamped the direct debit process there by reducing the bank open items by 50%
Successfully driven the Vendor Discount project there by improved the revenue from discounts by few millions per annum
Implemented touchless solution to Invoice Processing process through Brain ware Tool
Supported in new client deals by undertaking Due Diligence, Creating Process Maps (AS is & To Be), Headcount Validation, Sow Validation, & SLA Validations, Risk Register etc
Foster an environment that allows for staff development and teamwork efforts
Successfully co-ordinated and completed the Global audit on Risk and Compliance
Manager (F&A)
IBM India Pvt Ltd.
Bangalore
11.2005 - 02.2009
Managed and supervised a team of 20 employees in the finance and accounting department, ensuring timely and accurate completion of financial processes and reporting
Developed and implemented new operational strategies and procedures to increase efficiency and productivity, resulting in a reduction in costs and improved overall financial performance
Oversaw the month-end and year-end closing processes, ensuring compliance with GAAP and internal control standards
Collaborate with Cross Functional Teams to streamline overall Process, Improve Efficiency and Accuracy, optimize headcount Cost
Conduct regular performance evaluations, identify areas for improvements, and provided training and development to team members to enhance their skills and capabilities
Responsible for SOX testing and reporting, implementing of necessary controls to mitigate any observations
Responsible for preparation of Balance sheet and P&L Analysis and comments for variance
Preparations and review of SOP's and process Checklists
Successfully co-ordinated and completed the Global audit on Risk and Compliance
Successfully completed the benchmark study in line with the industry standards and implemented recommendations based on the outcome of the study
Assist with recruitments and develop junior team members via coaching and counselling
Successfully driven multiple transitions and stabilized the process as per the agreed timelines
Accounts Officer
Hindustan Lever Limited
Bangalore
04.1998 - 10.2005
Managed Record to Report and accounts payable processes, ensuring timely and accurate recording, reconciliation, and reporting of financial transactions
Closely collaborated with team members to analyse financial data, prepare financial statements, and provide recommendations for improving over process
Conducted regular financial audits to identify potential discrepancies and implemented effective controls to mitigate risks
Assisted in the preparation of budget forecasts and monitored expenses to ensure adherence to budgetary guidelines
Developed and maintained relationships with vendors, clients, and other stakeholders to negotiate favourable payment terms and resolve billing and payment issues
Working closely with the suppliers and planning for delivery of materials in accordance to the production plan
Accounts Assistant
Kanpha Labs (Pharma Co)
Bangalore
12.1996 - 03.1998
Assisted in maintaining accurate and up-to-date financial records, including accounts payable and accounts receivable
Processed and reconciled invoices, receipts, and purchase orders to ensure accurate billing and payment processing
Issue of C-forms, Forms 37 and H Forms towards purchases
Preparation of Balance Sheet Reconciliation
Support during the year end closure of books
Education
PGDBA (Finance) -
Symbiosis Distance Education
Pune, India
01.2014
B.com -
Bangalore University
01.1994
Skills
Meticulous Attention to Detail
Clear Communication Skills
Fosters Positive Workplace Relationships
Proficient in Managing Multiple Tasks
Self-Motivated Work Ethic
Utilize Analytical Thinking
Projectsimplemented
Successful Transition of CO Allocations. (First Time Right)
Implementation of COE for Inter Company Process.
Successful Transition of R2R Process (30 FTE's) with first time Right.
Implementation of Cadency Tool (Close, JE & B/s Reconciliation).
Successful implementation of Global Process in R2R.
Implementation on Brain Ware Tool (Invoice Processing).
CEP (Cost Evaluation Projects) at Factory.
Revamp of Entire R2R Process (Country Specific to BU Specific).
Migration to Shared Service Accounting.
Integration of Foods Business.
Personal Information
Passport Number: M7988337
Passport Expiry Date: 08/04/25
Notice Period: 3 Months
Date of Birth: 03/13/73
Marital Status: Married
Languages
Tamil
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
Kannada
Proficient (C2)
C2
Timeline
Service Delivery Manager (F&A)
Fossil Global Services India LLP
11.2021 - Current
Senior Engagement Manager (F&A)
Capgemini Business Services India Ltd
08.2014 - 11.2021
Financial Analyst - Specialist
HP Global eBusiness Pvt Ltd.
03.2009 - 09.2010
Manager (F&A)
IBM India Pvt Ltd.
11.2005 - 02.2009
Accounts Officer
Hindustan Lever Limited
04.1998 - 10.2005
Accounts Assistant
Kanpha Labs (Pharma Co)
12.1996 - 03.1998
PGDBA (Finance) -
Symbiosis Distance Education
B.com -
Bangalore University
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