SPORTS ,READING,TRAVELLING
BALAKRISHNA S PILLAI
MARKETING MANAGER
THIRUVALLA
Summary
Dynamic professional with a proven track record at Thomson Group, adept in enhancing customer satisfaction and expanding client bases. Excelled in leadership roles, leveraging excellent communication and computer skills to resolve conflicts and boost team performance. Achieved significant sales growth through strategic networking and relationship building.
Overview
28
28
years of professional experience
5
5
Languages
Work History
ALCO ALUMINIUM PRODUCTS
Thomson Group
09.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
MANAGER
ARYABHANGY
06.2006 - 08.2013
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sales Executive
Sheenlac Paints
CALICUT
06.2001 - 07.2007
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
- Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Generated advertising brochure for vendor use.
Sales Representative
DEEPA PAINTS
04.1997 - 03.2001
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Bachelor of Science - CHEMISTRY
ST PAULS HIGH SCHOOL
BELAGAVI KARNATAKA 05.2001 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Flexible and Adaptable
Calm Under Pressure
Supervision and leadership
Excellent Communication
Interests
Timeline
ALCO ALUMINIUM PRODUCTS
Thomson Group
09.2013 - Current
MANAGER
ARYABHANGY
06.2006 - 08.2013
Sales Executive
Sheenlac Paints
06.2001 - 07.2007
Bachelor of Science - CHEMISTRY
ST PAULS HIGH SCHOOL
05.2001 -
Sales Representative
DEEPA PAINTS
04.1997 - 03.2001
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