Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Manager
Balakumar R S

Balakumar R S

Manager
Chennai,TN

Summary

Results-driven Project & Operations Manager with 24+ years of experience in project execution, production management, process optimization, and quality control across diverse industries. Proven track record of leading cross-functional teams, streamlining operations, implementing automation, and ensuring compliance with industry standards. Expertise in stakeholder management, driving cost efficiencies, and consistently delivering high-quality outcomes within strict timelines. Passionate about driving innovation, leveraging emerging technologies and process improvements to enhance productivity and operational excellence. Committed to achieving organizational goals through strategic planning, effective communication, and a strong focus on continuous improvement.

Overview

24
24
years of professional experience
2025
2025
years of post-secondary education
2
2
Certifications

Work History

Manager (IPC Illustrations)

Boeing India Private Limited
03.2018 - Current

Key Responsibilities (Boeing 737 Max, V767, and 777 GA)

  • Team Management with 25+ resources
  • Managed workload forecasting & capacity planning to meet project demands.
  • Ensured on-time delivery as per delivery schedules.
  • Led recruitment, HR coordination, induction & training of new hires.
  • Oversaw time & performance management to enhance team productivity.
  • Maintained compliance with AS9100D standards for aerospace projects.
  • Ensured high customer satisfaction, meeting SLA & KPI benchmarks.
  • Conducted training sessions for Project Management Fundamentals (PJMF) since 2021.

Operations Manager

Capgemini Technology Services India Ltd.
04.2013 - 03.2018

Key Responsibilities (Airbus A350 XWB, Single Aisle, Long Range, Mega Body – IPC Manual)

  • Managed a 50+ member team, ensuring smooth operations and resource allocation.
  • Prepared senior management reports with accurate project data.
  • Led recruitment, HR coordination, induction & training initiatives.
  • Oversaw time management and project performance monitoring.
  • Managed project metrics, cost control, and efficiency improvements.
  • Implemented process automation using UI Path, reducing repetitive tasks.
  • Coordinated with country SPOCs across Europe & UK for seamless execution.
  • Ensured compliance with AS9100C standards & customer guidelines.
  • Conducted internal and external audits, maintaining zero non-conformities.
  • Maintained high customer satisfaction, consistently meeting SLA and KPI targets.

Manager (Quality Control)

Aerospace Division, Hindustan Aeronautics Limited
06.2012 - 04.2013

Key Responsibilities (GSLV & PSLV – Aerospace Quality Control)

  • Led quality control for PSLV, GSLV MKII, and GSLV MKIII structural and tankage components.
  • Verified geometrical accuracy of launch vehicle structures using 3D CMM.
  • Collaborated with ISRO & VSSC designers to resolve snags and implement rework schemes.
  • Coordinated with manufacturing teams to execute corrective and preventive actions.
  • Ensured continuous compliance with AS9100 Rev C, driving process improvements.

Team Manager

Capgemini Business Services India Limited
12.2005 - 06.2012

Key Responsibilities (CRJ 100/200, 700/900/1000 – Bombardier Aerospace Technical Publication)

  • Managed effort estimation & resource planning for new projects.
  • Contributed to project proposals & strategic development.
  • Led a team in incorporating Modsums, MCR, FTP, and SB into aircraft manuals.
  • Ensured compliance & accuracy in AMM, AIPC, SRM, and CMM updates.
  • Handled conflict resolution & cross-functional collaboration.
  • Conducted technical content reviews to maintain documentation quality.
  • Resolved complex production-related technical issues efficiently.
  • Prepared monthly root cause analysis reports, ensuring 95% quality compliance.
  • Conducted training on Cost Management topic for PMP certification as part of Capgemini’s Registered Education Provider program.

Engineer

Hindustan Aeronautics Limited
01.2001 - 11.2005

Key Responsibilities (Artouste IIIB, PTAE, GTSU, and Kaveri Engine – Engine Manufacturing, Repair & Overhaul)

  • Developed and executed the Annual Production Plan for new engine manufacturing and overhaul.
  • Managed process planning for aero-engine component manufacturing & repair, ensuring compliance with quality standards.
  • Coordinated with multiple departments (Machine Shop, CNC, Heat Treatment, NDT, Quality, Assembly, Testing, and Stores) to meet production schedules.
  • Collaborated with Design & Methods teams to develop salvage schemes for restoring deviated parts.
  • Provided machining feedback & inspection support for indigenously developed castings and forgings.
  • Acted as a liaison between Testing, Assembly and Manufacturing, reducing defects in Artouste IIIB engine testing.

Education

M.Tech - AI&ML (Pursuing)

BITS
05-2025

PGDBA - Operations

Symbiosis Centre for Distance Learning

B.E - Mechanical

KLN College of Engineering

Skills

Technical Publications

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Certification

Project Management Professional (PMP), 2008 - 2026

Accomplishments

  • Organized and conducted the Innovation week events at Chennai Location.
  • Responsible for building the framework of Rewards and Recognition.
  • Every year training 4 batches (100+ employees) of Boeing India team members in Project Management Fundamentals.
  • Suggested and implemented multiple Process Improvement ideas like converting Classroom training into e Learning, RPA.
  • Implementation of Automation Tool - UI Path in Capgemini.
  • Established the Authoring and illustration tools for System Schematic Supplement Manual of 777 GA.
  • Conducted Project Management Fundamentals (PMF) training for Multi-Airline customers (36 participants) from 7 Airlines in India and Sri Lanka.

Timeline

Manager (IPC Illustrations)

Boeing India Private Limited
03.2018 - Current

Operations Manager

Capgemini Technology Services India Ltd.
04.2013 - 03.2018

Manager (Quality Control)

Aerospace Division, Hindustan Aeronautics Limited
06.2012 - 04.2013

Team Manager

Capgemini Business Services India Limited
12.2005 - 06.2012

Engineer

Hindustan Aeronautics Limited
01.2001 - 11.2005

PGDBA - Operations

Symbiosis Centre for Distance Learning

B.E - Mechanical

KLN College of Engineering

M.Tech - AI&ML (Pursuing)

BITS
Balakumar R SManager