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Accomplished PMO and Sales Operations Specialist with over 9 years of experience in EMEA sales operations and project governance. Skilled in managing portfolios, governance reporting, and SLA/KPI tracking. Expertise in process compliance and effective stakeholder coordination drives operational success.
Gathered requirements from business (ABACUS), sourced, screened, scheduled, coordinated, and audited documentation, advising offer team until release of offer.
Responsible to create Job IDs and maintains them so that the Internal Employees, external candidates and the Agency could refer candidates to open demands.
Conducted face-to-face interviews to assess candidates' communication skills and talent for Hiring Manager consideration.
Maintained daily activity reports and updated the reporting lead.
Maintain and update status of all ongoing position (status of interview, candidate shortlist for various rounds and updating same in Database tool.
Coordinating interviews at the interview location and auditing candidate documents on time.
Created project plans and onboarded employees into projects to ensure smooth integration.
Managed new joiner formalities, ensuring adherence to roll-on/roll-off checklist for efficient onboarding processes.
Act as a Liaison with Management and Resource Management Group; provide weekly analysis on skill-based attrition, recourse requests in every portfolio.
Coordinated access management, including token ID assignments and collaboration with IT support to grant and revoke application-level access during roll-off.
Demand Management-Smart Tool, Hard locking & Soft locking the resources for the project based upon the demands of the project
Deliver end‑to‑end Sales Operations support for EMEA accounts, ensuring compliance with Accenture sales governance, approval, and control standards.
Support opportunity creation, stage progression, and approval routing, working closely with onshore Sales Leads and Account Operations teams.
Facilitated opportunity creation, stage progression, and approval routing in collaboration with onshore Sales Leads and Account Operations teams.
Coordinated deal reviews, financial validations, and approval dependencies, enhancing turnaround time and minimizing rework during critical deal phases.
Provide PMO support including project financial tracking, forecasting inputs, schedule monitoring, and status reporting for ongoing engagements.
Provided PMO support through project financial tracking, forecasting inputs, schedule monitoring, and status reporting for ongoing engagements.
Tracked revenue, cost, and variance, identifying risks and facilitating corrective actions in collaboration with delivery and finance teams.
Support pipeline hygiene, opportunity reporting, and leadership dashboards for periodic sales and delivery reviews.
Participate in daily and recurring Sales Support / PMO cadence calls with onshore stakeholders.
Recognized as a reliable SME for EMEA Sales Operations processes and tools.
Sales Operations Lead
Revenue Operations
Account Operations
PMO Support
Governance Analyst roles
Running
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