BALA MURUGAN M
B.E.(Electronics And Communication)
Thirumangalam, Madurai
Summary
CARRER OBJECTIVES Seeking a challenging position in an organization where I can put my knowledge and Efficiency in the strict sense by value addition, devoting to it as a specialized professional thus contributing for the development and welfare of the organization.
CAREER RULE Diligent problem-solver with resourceful approach to challenges and organized style. Leverages expertise to manage job functions. Excellent communicator with focus on results.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
Work History
Supply Chain Manager, Business Development Manager
Apollo Home Healthcare Ltd.,
Madurai
03.2022 - Current
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Developed creative presentations, trend reports, kitted assets and product data sheets.
- Created printed marketing materials designed to drive campaigns.
- Recruited and hired experienced contractors to complete projects on time and within budget requirements.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Managed distribution network, logistics, trade compliance and warehouse management.
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Developed Sales & Marketing Plans to increase company sales.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Sale cum Service Incharge
Akas Medical Equipment Ltd.,
Chennai
01.2018 - 03.2020
- To guidance your service engineer for attend service complaints in field as earlier as possible and reduce the equipment downtime
- Ensure your field staff To get the Service and feedback Report completely filled by the doctor and submit to Service In-charge
- To ensure customer satisfaction in field by your field staff
- To ensure no repeated service complaints raise on the same equipment by your field staff
- To collect the service charge as stated when your field staff attending field service
- To generate revenue to the company through service contract service charge/spares billing by your field staff
- Test the equipment for particular fault.( ensure through engineer)
- To educate your engineer To call up the customer and check his availability for attending the service complaint when it is assigned to him
- To educate to return the defectives, properly tagged, to HO, once in a month
- To send the weekly report to H.O.
- To inform HO about specific complaints so as to take remedial measures
- To identify the warranty status of the equipment before carrying out the repairs, from installation reports
- To attend periodic visits for AMC customers in the assigned area.
Sr. Field Service Engineer
Akas Medical Equipment Ltd.,
Madurai
01.2016 - 01.2018
- Keep testing all kind of machines boards, before dispatching to the field service engineers
- Providing sufficient product level training &demo tutorials to all FSE & SSE
- Attending field service to Tamilnadu, Andhra Pradesh in case of emergency 2
- Scored knowledge with equipment's like Syringe pumps, Infusion pumps,
- Patient monitors, Oxygen concentrators, ECG Machines, Pulse oximeters, and
- Vision charts,Quick vital sign (BMI) RES Q Machine
- Experienced in board level rework and component level servicing
- Tested equipment performance and demonstrated operation and servicing best practices.
Field Service Engineer
Akas Medical Equipment Ltd.,
Madurai
01.2014 - 01.2016
- Had already been gained knowledge as a field SERVICE ENGINEER in Andhra
- Pradeshand Madhya Pradesh for Akas MedicalTo do all mechanical and Electronics component 2
- Service in all Syringe and infusion pumps, Patient Monitors, ECG machines,
- Pulse oximeters, Oxygen concentrate, Feeding pump, vision charts, Quick Vital
- Sign(BMI MACHINE ) RES Q Machine
- JOB ACHIEVEMENTS 1
- Attended urgent complaints and short outed the issues within shortly
- 2
- Generated service revenues monthly wise, quarterly wise, yearly wise continuously Without fail
- 3
- Achieved target revenues and got incentives
- 4
- Promoted and got 10 new CAMC in ANDHRA and 7 New CAMC in BHOPAL
- Working at Akas Medical
- Provided back end support to sales to achieve their targets while working at
- AP in AKAS MEDICAL
Production assistant
Phoenix Medical Systems Pvt Ltd
Chennai
- Incubators, open care warmers,
- CPAP, Neonatal Warmers and Tem Probe Assmblying and Testing
Education
High School Diploma -
PKN Higher Secondary School
Tirumangalam, Madurai 04.2001 -
B.E. - Electrical, Electronics And Communications Engineering
JCT College of Engineering And Technology
Coimbatore 06.2010 - 04.2013
Skills
Communicationundefined
Certification
BE (ECE) – Electronics and Communication Engineering
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Healer Award & Best Employee Award 2021
Timeline
Supply Chain Manager, Business Development Manager
Apollo Home Healthcare Ltd.,
03.2022 - Current
Sale cum Service Incharge
Akas Medical Equipment Ltd.,
01.2018 - 03.2020
Sr. Field Service Engineer
Akas Medical Equipment Ltd.,
01.2016 - 01.2018
Field Service Engineer
Akas Medical Equipment Ltd.,
01.2014 - 01.2016
B.E. - Electrical, Electronics And Communications Engineering
JCT College of Engineering And Technology
06.2010 - 04.2013
High School Diploma -
PKN Higher Secondary School
04.2001 -
Production assistant
Phoenix Medical Systems Pvt Ltd
Similar Profiles
Edna WoredeEdna Worede
Home Care Provider at Apollo Home HealthcareHome Care Provider at Apollo Home Healthcare
DHRUVAL KANERIADHRUVAL KANERIA
Consultant Physiotherapist at Apollo Home Healthcare LtdConsultant Physiotherapist at Apollo Home Healthcare Ltd
JOSE NAVARROJOSE NAVARRO
Licensed Vocational Nurse - Visit Nurse at Apollo Home HealthcareLicensed Vocational Nurse - Visit Nurse at Apollo Home Healthcare