Summary
Overview
Work History
Education
Skills
Certification
Assignment History
Languages
Timeline
Generic

Balamurugan R

Bangalore

Summary

+14 years of IT experience with specialization in Risk Management, Data Centre New Implementation and Management, Virtualization Data Centre Hypervisor and Power Hypervisor, System Migration & Data Centre Migration, Asset Management and Customer Relationship Management, Linux System administrator, DevOps. This role concentrates on the design of infrastructures including servers, storage, workstations, middleware, non-application software, networks, and the physical facilities that support the applications and business processes required by the client. Included in the focus areas is the critical evaluation and selection of the software and hardware components of the infrastructure. Best practices in this role use various techniques including modelling, simulation, and testing to validate the designs and selected products. Infrastructure Architects are responsible for performance, availability and scalability of the infrastructure. Performed in multiple roles, in 11 years, System Administrator on Linux, Aix, Windows and VMWare for L2 and L3 support, Data Centre Team Lead, Migration Technical lead and Incident manager, Change manager.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Infrastructure Architect

IBM INDIA PVT LTD
12.2015 - Current
  • Company Overview: IBM India Pvty Ltd.
  • Data Centres Project manager (2015–2025).
  • IBM hybrid cloud and Private Data Centres infrastructure. (2012–2025)
  • VMware DCV, KVM and AIZ VIO 2012 – till date.
  • IBM SAN, Synology NAS STORAGE (2018– 2024)
  • Instance manager for Service delivery Cloud based OS, Application, Network... (2012 to 2016)
  • Migration team lead (IBM TivSAM cloud to IBM ICO Cloud) (2016 to mid of 2018).
  • Migration project lead for IBM external client On-primes to Azure cloud (2020 to 2021)
  • Infrastructure Project manager for IBM external client project Cyclepotsgroup from (2021 to 2025)
  • Change Management and Incident manager, client relationship management to support IBM internal project support(2016 to 2019)
  • ISL client support, SRE (2019 to 2021) fyre cloud support, data Centre and Service delivery and project team lead.
  • Scrum master for DevOps support in CIO project (2022- till)
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Managed and monitored installed systems for highest level of availability.
  • Ensured business continuity with comprehensive disaster recovery plans and backup systems.
  • Increased data security by developing comprehensive threat mitigation strategies and implementing cutting-edge technologies.
  • Facilitated effective communication between stakeholders by presenting complex concepts in easily understood terms during meetings and presentations.
  • Optimized network performance through regular monitoring, troubleshooting, and upgrades.
  • Collaborated with cross-functional teams to deliver successful projects within time and budget constraints.
  • Planned, designed and delivered diverse IT solutions.
  • Enhanced system reliability by designing and implementing robust infrastructure solutions.
  • Developed long-term strategies for different business segments.
  • Mentored junior team members, providing guidance on best practices and fostering a culture of continuous learning within the department.
  • Consistently delivered projects on time or ahead of schedule due to strong project management skills combined with excellent technical expertise.
  • Supported organizational growth with scalable infrastructure designs that accommodated expanding needs over time.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Designed and implemented system security and data assurance.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Partnered closely with business analysts to understand requirements fully before creating tailored infrastructure solutions that met their specific needs.
  • Managed vendor relationships to ensure timely delivery of products and services while maintaining high quality standards throughout all stages of procurement.
  • Achieved significant cost savings by negotiating favorable contracts with suppliers for hardware purchases.
  • Conducted thorough assessments of existing architecture to identify areas for improvement, leading to enhanced functionality and reduced costs.
  • Collaborated with cross-functional teams to ensure seamless integration of new technologies.
  • Developed detailed technical documentation to support maintenance activities, user training, and future enhancements.
  • Reduced downtime by proactively identifying potential risks and implementing preventive measures.
  • Improved application performance by optimizing server configurations and resource allocation.
  • Contributed to the company''s reputation for excellence by consistently producing high-quality work and providing expert advice on infrastructure matters.

Linux Admin

MAGNA INFO TECH
08.2012 - 12.2015
  • Company Overview: Client (IBM)
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

SYSTEM ENGINEER

TECHPOOL SOLUTIONS
10.2010 - 03.2012
  • Company Overview: Client (WIPRO Infotech) Client LVB Bank
  • Providing support for branches & DR Servers.
  • Maintenance of Web Sphere Application servers; Ensure all critical services are running on the server by checking the admin console in Web sphere.
  • User management – Creation and deletion of users, groups and user movement in the ADS.
  • Running the End of the day (EOD), Beginning of day (BOD), EOM, EOY Operations services where the specific services generate business Application source files and the same uploaded in the support Application servers.
  • Backup of dump files from AIX server to Media.
  • Taking regular system backup using Mksysb in AIX servers.
  • MS Patches updating in Windows 2003 servers and 2008 servers.
  • Monitoring branch Routers and Switches. (1st Level support)
  • Performance monitoring using vmstat, iostat, SAR, topas and Nmon etc.
  • Monitoring all the Production Servers and Branch servers through Raritan and Team viewer.
  • Patches administration and Running Scripts in Branch Database & Application DB.
  • Generating daily, weekly, monthly & yearly Reports for Branches using Business object software.
  • Monitor CPU, disk, memory and I/O parameters.
  • Provide Server Up time and Resource utilization report to the customer on monthly basis and whenever requested by customer.
  • Backup and Restoration upon Client Requests.
  • Managing FTP server to maintain a central level access to branches for reports.
  • Group Policies - Group Policy Object Deployment, Application Deployment Policy Configuration.
  • FTP server weekly incremental backup.
  • Taking backup Through IBM tape driver.
  • Client (WIPRO Infotech) Client LVB Bank

Education

Bachelor of Computer Science - BSC-CS

Thirupattur arts and Science College
Vellore, Tamil Nadu
01.2009

Skills

  • Azure cloud Administrator
  • IBM Cloud
  • AWS Sysops
  • VMware DCV
  • VSAN
  • KVM
  • Hyper-v
  • AIX VIO
  • Basic Understanding on WatsonxAI
  • WatsonxData
  • Datadog
  • Instana
  • Promothes
  • Azure monitoring
  • VeemBackup
  • Azure backup solution
  • IBM SAN storage
  • San Switch
  • NAS storage
  • Datacentres Implementation
  • Installation
  • CCNA
  • VMWare VCP65
  • Infrastructure design
  • Cloud architecture
  • Disaster recovery
  • Virtualization technologies
  • Project management
  • Vendor management
  • Technical documentation
  • Change management
  • Team leadership
  • Performance monitoring
  • Hybrid cloud environments
  • Installation management
  • Incident management
  • Performance optimization
  • Configuration management
  • Containerization technologies
  • Monitoring and analytics
  • Cloud infrastructure design
  • Virtualization coordination
  • Storage solutions
  • Data center management
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Excellent communication
  • Self motivation
  • Time management abilities
  • Hardware troubleshooting
  • Decision-making
  • Active listening
  • Problem-solving aptitude
  • Team building
  • Goal setting
  • Agile methodologies

Certification

  • VCP 6.5 DCV, 12/01/17
  • AZ-104 (Azure Administrator), 12/01/21
  • AZ-305 (Azure Solutions Architect), 12/01/21
  • AWS Certified Cloud Practitioner, 12/01/21
  • IBM Certified Advocate - Cloud v1, 12/01/21

Assignment History

  • IBM INDIA PVT LTD, GBS (DEVSECOPS), 08/24/12 - Present, Bangalore, Karnataka, India, Datacentres Management and Implementation (2012 – 2024)
  • Wipro Infotech (Client LVB Bank), Wipro Infotech, 10/21/10 - 03/01/12, Bangalore, Karnataka, India, Lakshmi Vilas Bank DATA CENTRES Management and Implementation

Languages

English
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Telugu
Intermediate (B1)

Timeline

Infrastructure Architect

IBM INDIA PVT LTD
12.2015 - Current

Linux Admin

MAGNA INFO TECH
08.2012 - 12.2015

SYSTEM ENGINEER

TECHPOOL SOLUTIONS
10.2010 - 03.2012

Bachelor of Computer Science - BSC-CS

Thirupattur arts and Science College
Balamurugan R