Balamurugan Thangaraj
Bangalore
Summary
Dynamic IT professional with extensive experience at Kyndryl Solutions, excelling in VMware ESXi and Windows Server administration. Proven track record in incident resolution and change management, enhancing system performance and reliability. Adept at troubleshooting complex issues while leading teams to achieve operational excellence. Committed to delivering high-quality IT solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Associate II, Infrastructure Specialist
Kyndryl Solutions Pvt. Ltd.
Bangalore
11.2021 - Current
- Participated in daily and weekly meetings to discuss high and critical incidents, change requests, and problem incidents.
- Executed builds of VMware ESXi physical servers on UCSM and HP hardware.
- Developed virtual servers within VMware environments.
- Troubleshot VM and snapshot issues to ensure operational continuity.
- Installed and implemented VMware ESXi server, VMware Virtual Center, V-Motion, HA, and DRS configurations.
- Managed change requests for modifications to virtual machine settings.
- Created and removed DRS rules and groups for optimal resource management.
- Performed patch installations and updates on ESXi hosts using VMware Lifecycle Manager.
Technical Services Specialist
IBM India Pvt.Ltd
Bangalore
05.2016 - 11.2021
- Served as technical services specialist for Windows and virtual environments.
- Provided L3 support for physical and virtual Windows Servers.
- Installed and deployed extensive Windows infrastructures across datacenters using Altiris Deployment solution.
- Configured and troubleshot HP DL and BL servers, including NIC Team and RAID settings.
- Resolved server performance issues, memory leaks, and unexpected shutdowns through troubleshooting.
- Conducted root cause analysis for VMware and Windows server-related issues.
- Executed tech refresh projects, including hardware upgrades and print server migrations.
- Managed ticketing systems using BMC and ADE tools, ensuring timely issue resolution.
Senior Administrator
Wipro InfoTech
Chennai
12.2015 - 04.2016
- Provided L2 and L3 support for Windows server issues in data center environments.
- Monitored server performance while addressing HBA and NIC teaming issues.
- Configured and maintained Windows Clustering on versions 2008 and 2012.
- Installed MS patches, security updates, and bug fixes using Windows SUS and BigFix.
- Applied security and audit policies via Active Directory Group Policy Objects.
- Monitored servers and services through HP SIM 7.4 and ILO event logs.
- Attended change management meetings and submitted reports to management.
- Administered over 7000 physical and virtual servers with 24/7 on-call support.
Windows Administrator
Dynpro India Pvt.Ltd
Bangalore
11.2013 - 12.2015
- Streamlined Global Data Center Strategic Plan programs to align with business objectives.
- Managed new data center products to facilitate facility migrations and service expansion.
- Oversaw data management processes, including LTO tape and external hard disk backups.
- Installed, configured, and administered Microsoft Windows 2003 and 2008 Active Directory Services.
- Developed and managed origination units, sites, and group policies for operational efficiency.
- Implemented and troubleshot DNS services, ensuring accurate forward and reverse lookup zones.
- Created FTP server users for client access, enhancing data retrieval capabilities.
- Led multiple data center teams in capacity management and service monitoring efforts.
Engineer-Server management
Wipro InfoTech
Chennai, Bangalore
07.2011 - 07.2013
- Maintained Data Center Infrastructure according to specifications, ensuring optimal hardware and software functionality.
- Documented all standard operating procedures for Data Center products to enhance operational consistency.
Windows Admin
Nebula computer Pvt.Ltd
Chennai
03.2008 - 07.2011
- Delivered comprehensive technical support for client systems, including component and server replacements.
- Liaised with major customers to analyze and fulfill business requirements.
- Executed data backup and recovery tasks to ensure system resilience.
- Installed, configured, and migrated production servers, incorporating RAID setups and troubleshooting.
- Conducted system analysis tests using Symantec ESM, ensuring proper agent installation and configuration.
- Generated SAT reports while implementing server hardening per security standards.
- Ensured integrity of registry, accounts, passwords, file attributes, and network security protocols.
Engineer-Server management
Accel frontline Ltd
Trichy
11.2005 - 11.2007
- Installed desktops, workstations, servers, and peripherals for major clients, including LIC and India Cements.
- Delivered on-call customer support to resolve issues promptly and maintain satisfaction.
- Provided troubleshooting for OS-level problems to ensure efficient system operation.
- Served high-profile clients like Kotak Mahindra Trade Centre and Rane, enhancing system performance.
Education
D.C. T - Diploma in Computer Technology
Lalgudi Co-Operative Polytechnic
Trichy01.2005
12th H.S.C - Tamilnadu Stat board
Boys’ Higher Secondary School
Lalgudi01.2001
10th S.S.L.C - Tamilnadu Stat board
Don Bosco High School
Lalgudi-Trichy01.1999
Skills
- VMware ESXi and virtual server management
- Azure automation
- VMware ESXi installation
- Kubernetes management
- Hybrid cloud solutions
- VMware cloud foundation
- Incident resolution
- Team management
- Windows Server administration
- Troubleshooting methodologies
- Change request management
- V-Motion configuration
- Data center operations
Professional Brief
- Designed and implemented hybrid infrastructure for business stability and workload optimization in healthcare environments, including FlexPod and Azure Stack Hub.
- Created solution design documents approved by vendors, resolving warnings and errors in Cisco infrastructure.
- Configured VxRail nodes and applied upgrades, security patches, and vulnerability fixes for optimal environment stability.
- Executed tech refresh across UCSM, UCS Central, and Cisco Intersight to enhance UCS infrastructure domains.
- Conducted pre-checks, troubleshooting, and code upgrades for VxRail clusters to maintain system integrity.
- Validated errors and provided solutions for VxRail Manager, Node, VSAN, and cluster issues.
- Implemented disaster recovery solutions utilizing SRM and Zerto for critical business applications.
- Configured alerts, logs, automation workflows, and cloud assembly for VRA, VROPS, Log Insight, and Network Insight.
Certification
- VMware Certified Professional Data Center Virtualization 2023
- Microsoft Azure Fundamentals AZ (900)
- Microsoft Azure Administrator Associate AZ (104)
Affiliations
- Worked on NSX V to T migration
- PAPM integration project
- Customer custom certificate installation for vCenter and ESXi
- VM migration from other organizations using the HCX tool
Disclaimer
I hereby declare that all the information provided by me is true to best of my knowledge and belief. Place : Bangalore Signature (Balamurugan T)
Timeline
Senior Associate II, Infrastructure Specialist
Kyndryl Solutions Pvt. Ltd.
11.2021 - Current
Technical Services Specialist
IBM India Pvt.Ltd
05.2016 - 11.2021
Senior Administrator
Wipro InfoTech
12.2015 - 04.2016
Windows Administrator
Dynpro India Pvt.Ltd
11.2013 - 12.2015
Engineer-Server management
Wipro InfoTech
07.2011 - 07.2013
Windows Admin
Nebula computer Pvt.Ltd
03.2008 - 07.2011
Engineer-Server management
Accel frontline Ltd
11.2005 - 11.2007
D.C. T - Diploma in Computer Technology
Lalgudi Co-Operative Polytechnic
12th H.S.C - Tamilnadu Stat board
Boys’ Higher Secondary School
10th S.S.L.C - Tamilnadu Stat board
Don Bosco High School
Similar Profiles
Kiran VuyyuruKiran Vuyyuru
Site Reliability Engineer (SRE) at Kyndryl Solutions Pvt Ltd / IBM India Pvt LtdSite Reliability Engineer (SRE) at Kyndryl Solutions Pvt Ltd / IBM India Pvt Ltd
Subash BalabhadranSubash Balabhadran
Associate Director, Security and Resilience Global Practice at Kyndryl Solutions Pvt. Ltd.Associate Director, Security and Resilience Global Practice at Kyndryl Solutions Pvt. Ltd.
Suchetha K SSuchetha K S
Infrastructure Specialist at Kyndryl Solutions Pvt. Ltd.Infrastructure Specialist at Kyndryl Solutions Pvt. Ltd.
CANDICE LIANE WILLIAMSCANDICE LIANE WILLIAMS
Senior Lead, Delivery Management - AIA at Kyndryl Solutions Pvt. Ltd.Senior Lead, Delivery Management - AIA at Kyndryl Solutions Pvt. Ltd.
Anil Kumar SawAnil Kumar Saw
Staff Engineer at Altimetrik India Pvt. LtdStaff Engineer at Altimetrik India Pvt. Ltd