Psychology thinking
Balamurugan M
Engineer
Kulithalali
Summary
- Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Supervisor
Sastha Engineers
05.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Customer Support Specialist
Tech Mahindra
04.2022 - 02.2023
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
Quality Control Inspector
Ysi Automotive Private Limited
10.2018 - 03.2021
- Inspected incoming and outgoing materials for accuracy and quality.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
Education
Bachelor of Engineering - Mechanical Engineering
Anna University
Trichy 04.2018
Skills
Problem solving
Interests
Political
Timeline
Supervisor
Sastha Engineers
05.2023 - Current
Customer Support Specialist
Tech Mahindra
04.2022 - 02.2023
Quality Control Inspector
Ysi Automotive Private Limited
10.2018 - 03.2021
Bachelor of Engineering - Mechanical Engineering
Anna University