Balan Bruno A K
Digital Sales Account Manager
Bangalore,Karnataka
Summary
A COMMITTED SALES PROFESSIONAL WITH EXTENSIVE EXPERIENCE OF IT SALES MARKET AND CORPORATE ARENA. POSSESSING A PROVEN TRACK RECORD OF SELLING CLIENT/ENTERPRISE AND SOFTWARE PRODUCTS AND RELATED SERVICES IN A DEFINED TERRITORY. HIGHLY ENERGETIC SALES ACCOUNT MANAGER WHO CONSISTENTLY EXCEEDS REVENUE GOALS. EXCEPTIONAL INTERPERSONAL COMMUNICATION.
To learn & function effectively in an organization by delivering it to the bottom line & constantly upgrading my knowledge & skills, to serve the organization with best of my efforts to outmost dedication & make a better difference whatever I do.
TOTAL EXPERIENCE: - 13 Years
In Client & Enterprise Sales:- 11.5 Years
Currently associated with:
HEWLETT PACKARD ENTERPRISE (HPE)
7th March 2022 – Till date
Overview
14
14
years of professional experience
1990
1990
years of post-secondary education
5
5
Languages
Work History
Digital Sales Account Manager
HEWLETT PACKARD ENTERPRISE (HPE)
Bangalore
03.2022 - Current
- Dynamic and result oriented Digital sales Account manager with proven expertise in driving revenue growth and building strong customer relationships
- Leveraging technology solutions to address complex business challenges and deliver value-driven outcomes
- Skilled in managing end to end sales cycles, identifying growth opportunities, and ensuring exception customer satisfaction
- Proficient in using data-driven insights and collaboration to meet and exceed sales targets
- A dedicated professional with a passion for innovation and customer success
- Regional Account Management: Spearheaded sales activities in the Bangalore region, collaborating with Enterprise Account Managers to manage and grow a portfolio of focus accounts
- Customer Engagement: Conducted in-depth customer interactions, both virtually and face-to-face, to understand IT infrastructure, installed base, technology landscape, budgets, and existing product usage, to understand the business requirement and be part of customers upcoming technology requirements
- Solution Selling: Identified opportunities to position HPE products and solutions, aligning them with customers' upcoming technology needs to drive value and ROI
- Digital Tools Expertise: Proficient in leveraging tools like LinkedIn, Sales Navigator, and Salesforce (6sense) to assess the right contact for the accounts where we do not have any connect and understand the buying potential, analyze previous opportunities, and craft data-driven sales strategies
- Account Activation: Successfully reactivated dormant accounts, driving significant business growth from previously inactive clients
- High-Value Deals: Independently secured and closed high-value deals by leveraging consultative selling techniques and customer insights
- Collaboration with Partners: Partnered with distributors and channel partners to strategize and unlock business opportunities from challenging accounts, ensuring alignment with customer potential and buying capacity
- Team Collaboration: Worked closely with Enterprise Account Managers to crack new accounts and secure larger deals, fostering a collaborative and high-performing sales environment
- Process Ownership: Managed the entire sales cycle end-to-end, ensuring smooth execution and customer satisfaction
- Technology Proficiency: Trained extensively in the latest HPE technologies to provide customers with cutting-edge solutions.
- Event Participation: Actively participated in industry events and technology forums to enhance knowledge and network with key stakeholders.
- Dynamic and result oriented Digital sales Account manager with proven expertise in driving revenue growth and building strong customer relationships
Inside Sales Account Manager
LENOVO INDIA PVT LTD
Bangalore
01.2019 - 03.2022
- Professional Experience as Inside sales Account manager in Small and medium business taking care of Bangalore Region
- Actively hunting & developing Business opportunities by researching and identifying potential and non-potential accounts, acquiring new accounts, understanding the client IT Infrastructure and the requirement & interpreting to upgrade the best models and services, price quotation & continuously follow up for lead closure, generating revenue by soliciting best type of services to obtain orders and achieving the budgeted sales quota for assigned segment
- Independently drives and close the business deals, lead generation by driving outbound marketing campaigns, demand generation, sales initiatives to drive the incremental revenue with best margin
- Updating D365 and LBP with the deal and the funnel to avoid competition internally and externally
- Professional Experience as Inside sales Account manager in Small and medium business taking care of Bangalore Region
- Streamlined internal processes within the account management team for improved efficiency and productivity levels across the board.
Inside Sales Account Manager
DELL INTERNATIONAL SERVICES INDIA PVT LTD
Bangalore
11.2014 - 01.2019
- Professional Experience as Inside sales Account Manager 1 and 2 in Small and medium business (Outbound Team)
- Identifying and developing new streams for long term revenue growth and maintaining relationships with corporate clients and registered clients to achieve repeat/ referral business
- Complete screening of account, segregating potential and non-potential account, obtaining customer contact details from FUNDO data or other websites to reach out to customers to understand the IT infrastructure and to position right models as per the customers requirement
- Highlighting the benefits of the company’s products and services
- Answering any technical IT questions
- Developing sustainable relationships with decision makers
- Generating requirement through continuous cold calls
- Developing sales within both existing and new business accounts
- Proposing required configuration if customer do not have specific configuration for the applications that they would be running
- Chasing up leads and Cold calling for new business
- Post-sale has been made, advising clients on IT implementation and training
- Raising brand awareness through client engagement
- Planning, developing, and implementing field sales action plans
- Gathering marketplace information on the pricing, new products, delivery schedules and merchandising techniques of competitors
- Coordinating with Service Department for after sales services, replacement and issues pertaining to customer complaints
- Networking with OEMs and reliable dealers and channel partners resulting in deeper market penetration and improved market share
- Professional Experience as Inside sales Account Manager 1 and 2 in Small and medium business (Outbound Team)
Inside Sales Account Manager
DELL INDIA PRIVATE LIMITED
Bangalore
07.2013 - 11.2014
- Professional experience as Inside sales Account Manager (ISR) in ATG- Spares as a contract employee
- The purpose of the process is to drive margin and business to the company on the entire spare requirement for Desktop, Laptop, Workstation, Servers, Storages and Notebooks
- Accounts close to 600, to do the spare business, Sharing the proposal for the spare unit, follow up on the Quotation sent to process and expedite the delivery of the spare and Achieved the margin close to 3 Quarters from 45% to 72%
- Post-delivery of the spare, arranging Field engineers to go onsite and to do the installation and also to diagnose and update if the issue is resolved or not
- Queue call system to receive calls close to 30 and assist customers on the case logged for the particular spare issue and resolve the Query
- Professional experience as Inside sales Account Manager (ISR) in ATG- Spares as a contract employee
Process Developer
GENPACT
Bangalore
05.2011 - 08.2013
- RESOURCE OPTIMIZATION AND CONTROL:-Professional experience in Supply chain management and in Financial Analytics (voice process)
- The purpose of this Process is to Allocate Resources for a Job, to go on site and work on the turbine, based on the outages
- We use Macros and other tools to compare the previous and the present file, to new job, active job and closed jobs
- PROJECT COST SPECIALIST:- (The Process in other words Financial Analytics) This process requires a lot of analysis and thinking that would enable to complete the SCT (Site Cost Tracker)
- Preparation of Tracker from the beginning till the end of the project
- Tracking the outage through the Inventory file and confirm the dates, FE working on site, FE working hours, FE rates, overtime or extra work, together with the travel and living, and confirm whether the activity performed is Planned, unplanned, and confirm was there any customer delay, based on which the FE is payed
- The Above information’s are collected through Voice call
- All together the Process tracks the overall cost of the outage from the beginning till the end of the project
- Professional experience in Supply chain management and in Financial Analytics (voice process)
Education
B. A -
Suvidya College
Bangalore 04.2009 - 03.2011
B. PH -
Affiliated To De Sales University
Bangalore 04.2009 - 03.2011
P.U.C - Humanities
BHSE, Government of Kerala
Kottayam 04.2025 - 03.2007
S.S.L.C -
NSVK Holy Mother School
BangaloreSkills
Team management
Account management
Business Development
Sales Planning
Cold Calling
Lead Generation
E-mail Marketing
Outbound Marketing
Market Research
Sales techniques
Customer-oriented
Strategic account development
Demand forecasting
Business growth and retention
Client relationship building
Sales presentations
Sales strategy development
Powerful negotiator
Strategic marketing
Client acquisition
B2B sales
Business development
Pipeline management
Revenue generation
Territory management
Account development
Upselling and consultative selling
Sales negotiations
Business development and planning
Product knowledge
Solution selling
Accomplishments
Key Achievements:- HPE
- Best Overall Performance Award – Q1 FY24: Recognized for exceptional performance in meeting and exceeding sales targets
- Alliance Club Winner – FY23: Earned a place in the prestigious Alliance Club for outstanding achievements, receiving a fully sponsored trip to Malaysia and Indonesia
- Dormant Account Activation: Revitalized numerous dormant accounts, unlocking significant business potential and driving new revenue streams
- High-Value Deal Wins: Personally secured multiple high-value deals, demonstrating expertise in B2B sales and customer relationship management
- Face-to-Face Engagements: Built strong customer relationships through direct, in-person interactions, including travel to other regions like Hyderabad to drive account success
- Collaborative Success: Played a key role in securing larger deals alongside Enterprise Account Managers, contributing to regional business growth
Key Achievements:- Lenovo
- Stood 1st Stack Rank for continuously 4 Quarters in FY19/20 & FY20/21
- Awarded Twice Individual excellence award and on the spot award driving business End to End both Direct and Indirect
- Excellent communicator with ability to work in a team towards sales targets set for the organization
- Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries
- Enjoy talking to people and establishing a long-term, loyal customer base
- Convincing communicator: use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales
- Maintaining cordial relations with T1 Distributors, T2 partners, and sales personnel and penetrating through innovative strategies to win the deal
- Brought many direct businesses to Lenovo, as previously the team was driving only indirect business
- Broke through many accounts from competition and later the accounts became retention accounts
Key Achievements:- Dell
- Awarded Services Award & Individual excellence award for driving business End to End both Direct and Indirect.
- Processed the First Nutanix order at Dell in the entire team
- Supported team by training on the process flow and product knowledge.
- Surpassed 1st year sales target by 170% on total volume.
- 100% NPS with Zero escalation / detractor.
- Excellent communicator with ability to work in a team towards sales targets set for the organization.
- Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.
- Convincing communicator: use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.
- Maintaining cordial relations with customers directly, converted many inbound, outbound, chat and Elead leads to revenue and penetrating through innovative strategies to win the deal.
- Independently driving accounts without EAM or FE, Broke through many accounts from competition and later the accounts became retention or growth accounts.
Sportsandgames
- Cricket
- Basketball
- Table Tennis
- Volleyball
Personal Information
- Total Experience: 13 Yrs
- Father's Name: B. Krishnan Kutty [Alias] B. Augustinho Kutty
- Mother's Name: B. Amalorpava Mary
- Date of Birth: 10/26/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the entire particulars furnished above are true and correct to the best of my knowledge. I assure you if I am given a chance, I will execute my work to the fullest satisfaction of my superiors.
Timeline
P.U.C - Humanities
BHSE, Government of Kerala
04.2025 - 03.2007
Digital Sales Account Manager
HEWLETT PACKARD ENTERPRISE (HPE)
03.2022 - Current
Inside Sales Account Manager
LENOVO INDIA PVT LTD
01.2019 - 03.2022
Inside Sales Account Manager
DELL INTERNATIONAL SERVICES INDIA PVT LTD
11.2014 - 01.2019
Inside Sales Account Manager
DELL INDIA PRIVATE LIMITED
07.2013 - 11.2014
Process Developer
GENPACT
05.2011 - 08.2013
B. A -
Suvidya College
04.2009 - 03.2011
B. PH -
Affiliated To De Sales University
04.2009 - 03.2011
S.S.L.C -
NSVK Holy Mother School