Balasubramanian B
INTERNAL QUALITY AUDITOR
KOVAI
Summary
Seeking a dynamic and challenging career within an organization that strives for excellence, utilizing knowledge and contributing as part of a team. Committed to promoting individual opportunities and fostering professional growth.
Overview
5
5
years of professional experience
4038
4038
years of post-secondary education
1
1
Language
Work History
Internal Auditor , Denial Management, TWS
Rndsoftech
10.2022 - Current
- Company Overview: Oversaw medical billing tasks for OIP within the ROTECH client framework.
- Handled multiple processes under the ROTECH client.
Desktop Support Engineer
Aqua Sub Engineering
02.2022 - 10.2022
- Optimized PC performance through regular updates, patches, and system upgrades.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
- Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
Customer Service Representative
Maruthi Suzuki
07.2020 - 08.2021
- Managed consumer relations.
- Conducted telephone outreach to support customer engagement.
- Managed operations to achieve optimal performance.
Education
SSLC/10TH -
BOARD
Chennai 2017
DIPLOMA IN - COMPUTER ENGINEERING
BOARD
Chennai 2020
Skills
Course on mobile application development at SRM
Strength Factor
Good strength of working with team, strong ability to work creative & determination.
Year Of Experience
- 1.5 years, customer handling, tele calling, responsible for the management, Maruthi Suzuki Velachery, Chennai
- 1 year, admin and data operator, Aqua Sub Engineering, Coimbatore
- 2 years, outbound calls (healthcare voice process), quality auditing, Rndsoftech, ROTECH (insurance verification, Total wound care solutions, OIP, medical billing)
Personal Information
- Mother's Name: Shantha B
- Date of Birth: 04/03/02
- Gender: male
- Nationality: Indian
- Marital Status: unmarried
Disclaimer
I do hereby declare that the statement made in the document are true to the best of my knowledge and belief.
Timeline
Internal Auditor , Denial Management, TWS
Rndsoftech
10.2022 - Current
Desktop Support Engineer
Aqua Sub Engineering
02.2022 - 10.2022
Customer Service Representative
Maruthi Suzuki
07.2020 - 08.2021
SSLC/10TH -
BOARD
DIPLOMA IN - COMPUTER ENGINEERING
BOARD
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