Balasubramanian R
Chennai
Summary
Seeking challenging assignments in the field of Project Management / Network Build / Network Management / Change Management/ Incident Management across Telecom / IT industry
Competent Technical Project Manager with 23+ years’ experience across Project Management, Transmission & Network Operations Management; Core competence in handling performance appraisal & Compensation revision process, escalation management, risk and issues management, Stakeholder management. Possess excellent interpersonal, communication , & organizations skills with proven expertise in team management, client relationship management & effective crisis management. Result driven and focused with immaculate work habits, excellent man-management, time management and leadership skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Tata Communications Transformation Services Limited
Chennai
09.2015 - Current
- Team Manager (Program Management)
- Weekly project reviews of direct reportees
- Analysis of complex projects for delivery and planning and confirming timeline for implementation
- Managing backhaul network build delivered using MPLS, DWDM, and OTN
- Working on continuous service improvement for process and tools to automate monotonous jobs using SharePoint, Power Automate, Power BI and Power Apps
- Weekly project review meeting with complex engineering team to discuss about resource requirements, parts and fibre cable procurement and solving customer premises or in-house site access issues
- Weekly meetings with solution engineering team to discuss on network design issues and give inputs from best practices for solutions
- Escalation and Issues Management of direct reportees projects
- UAT of new in-house tools and process used for Project Management
- Working on RFQ, PO and Goods Receipt for parts and professional services required for projects
- Guiding project managers to implement project process/ methodologies as per the requirements
- Recognition of team member efforts and rewarding them based on the company's applause program
- Keeping a check on work pressure and mental health of employees keeping in mind the adverse pandemic conditions and work from home requirements
- Assessing knowledge of new joiners after process training
- Allocating project or solution delivery depending on the team member's capabilities
- Managing escalations for issues in project delivery, meeting SLA and delivery deadlines
- Working closely with onshore client for process management, inputs on process improvements
- Guiding and motivating DRs for continuous service improvement and automation of the monotonous jobs to save costs on resources and project for clients
- Developing learning pathway for DRs as part of learning and development program for reportees career growth
- Drafting Job Description for hiring a team member for new business requirement or filling up vacant posts in the team
- Interviewing and hiring the right candidate for the job
Assistant Manager
Tata Communications Transformation Services(TCTS)
Chennai
09.2007 - 09.2015
- Deployed for Vodafone UK (formerly Cable&Wireless) a leading telecom service provider in UK
- Responsible for building a network (Plan,Build & Test) in Inventory tools and NMS
- Service Delivery Management -E2E configuration in the network elements and performing Switch testing of circuits from 2 MB to 100G bandwidth
- Planned and implemented change requests and planned work requests, activations, and network migrations
- Acted as single client point of contact for all project communications, including change management correspondence and status reporting, for all key stakeholders
- Implementation of network changes using Network Change Management process and change closures with handover and sign-off from Network engineering team and acceptance from service assurance.
Deputy Manager (Transmission)
Reliance Communications Ltd
Coimbatore
12.2002 - 09.2007
- Held responsible for the Operation & Maintenance of NORTEL transmission equipments TN-1C,TN-1X,4XE,16XE,LH AMP, DX
- Microwave equipments ( NEC, Ceregon SDH & PDH systems, BTS & POI connectivity
- Planning of OFC routes & LOS survey for BTS
- Responsible for performing Acceptance Testing with BSNL POI for switch and Transmission activities
- Coordinated for the configuration, upgrade, maintenance and day-to-day management of the Network Management and Element Management systems
- Provide out of hours’ standby cover to customers in fault situations on a rotational basis
- Participate in a 24x7 call-out routine.
Project Trainee
Reliance Infocomm Ltd
Chennai
10.2001 - 12.2002
- Last Mile Planning and Field survey (Copper)
- Fiber Planning for BAN (Building Access Node)
- Installation of DLC (Digital Loop Carrier) equipments in BTS
- Responsible for fiber duct proving,blowing,splicing in chennai and outskirts
Education
Bachelors - Electronics and Communications Engineering
Dr.MGR Engineering College
Chennai06-2001
Skills
- People Management
- Program Management
- Project Management
- Operations & Maintenance
- Core Network Build
- Transmission & Network Operations Management
- Project planning and implementation
- Escalation management
- Risk and issues management
- Project reporting
- Change management
- UAT
- Software delivery
- Project process/ methodologies (PMP, Agile, Prince2)
- Delivery SLA and KPI management
- Customer relationship management
- Inventory management
- Internal controls
- Deadline management
- Multi-tasking
- Leadership skills
- SharePoint
- Power BI
- Power Automate
- Customer Project Management Tools
Certification
- PMP trained & AGILE project management trained ( Techademy)
- PSM1 trained
- Six Sigma Yellow Belt ( Coursera)
Personal Information
Date of Birth: 14/04/1980
Languages
- English
- Hindi( Beginner)
Affiliations
- Passionate Cricketer
- Sports enthusiast
Passport Number
R4779135
Timeline
Senior Project Manager
Tata Communications Transformation Services Limited
09.2015 - Current
Assistant Manager
Tata Communications Transformation Services(TCTS)
09.2007 - 09.2015
Deputy Manager (Transmission)
Reliance Communications Ltd
12.2002 - 09.2007
Project Trainee
Reliance Infocomm Ltd
10.2001 - 12.2002
Bachelors - Electronics and Communications Engineering
Dr.MGR Engineering College
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