Balasubramanian R

• Developed software solutions for retail operations using agile methodologies.
• Collaborated with cross-functional teams to enhance system integrations and user experience.
• Analyzed software requirements and designed technical specifications for new features.
• Conducted code reviews to ensure quality and adherence to development standards.
• Troubleshot complex issues in production systems, providing timely resolutions.
• Implemented new features into existing software solutions.
• Collaborated with cross-functional teams to integrate AI solutions into existing systems.
• Designed algorithms for predictive analytics and data-driven decision making.
• Implemented natural language processing techniques for improved user interaction.

Established databases according to customer specifications.

Configured backup strategy for optimal data protection.

Assigned roles and privileges to users based on requirements.

Created user groups and allocated roles accordingly.

Upgraded PostgreSQL version to enhance performance.

Set up monitoring and alerts for CPU and memory utilization.

Configured SSL certificates for secure data transmission.

Implemented technical configuration management to bolster security.

• Sub-Contractor from ASM Enterprise Solutions
• Administered database systems to ensure optimal performance and reliability.
• Monitored database security and implemented best practices for data protection.
• Collaborated with development teams to design effective database architectures.
• Managed backup and recovery processes for critical data integrity.

• Collaborated with technical teams to troubleshoot software-related issues.
• Provided training and support to new team members on service protocols.
• Conducted follow-ups with customers to ensure satisfaction after issue resolution.
• Tracked customer complaints and followed up to ensure resolution was achieved.