Balaswamy Dande

Experienced professional with over a decade of combined expertise, including 4+ years specializing in US IT Recruitment and 5+ years dedicated to Business Analysis. Experience in defining Product Strategy, Product Roadmaps, Business Requirement Gathering & solution design to drive digital transformation with a perspective to enhance business growth and achieve operational efficiency. Demonstrated ability to identify customer needs, define and prioritize product opportunities and avenues for technology intervention in the form of business cases to deliver customer and business value, and measure desired outcomes using metrics (KPIs). Worked as business analyst, working in Agile (SAFe, Scrum) and waterfall models and successfully launching products. Adept in performing Requirement Elicitation using - Brainstorming, Document Analysis, Interviewing, and focus group discussions to help customers identify the real need Vs apparent need. Exceptional analysis & research skills, combined with business and market acumen with an ability to translate it into a product strategy and perform Gap Analysis using Benchmarking, SWOT analysis, and Business Process Modeling. Experience in writing functional specifications (FSD), business requirement documents (BRD), Requirement Traceability Matrix (RTM), Use-Case, wireframes & Mockups, and Change Requirement Document and providing formal walkthroughs to get sign-off from the respective stakeholders. Stakeholder Management and Impact Analysis using - the RACI Matrix, brainstorming, Business Process Analysis, scenarios, use cases, and user stories to help build trust and collaborative relationships with the identified stakeholders and build the solution that caters to the interests of all the stakeholders. Adept in creating UML Diagrams, including Use Case Diagrams, Data Flow Diagrams, Sequence Diagrams, and Activity Diagrams using various tools such as MS Visio. Responsible for preparing and presenting business justification for Change Requests using cost and time estimates, benefits and risks, priority, RCA (Root Cause Analysis), etc., and getting the requests approved by the Change control board (CCB) for implementation. Well-versed in creating epics, features, and user stories (agile environment). Proficient in backlog prioritization techniques (MoSCoW, WSJF, cost, and efforts) Collaborated and monitored BlackBox Testing, User Acceptance Testing (UAT) and Regression Testing. Conducted Training Sessions for the end users in the production environment once the product went live and was ready to use.

• MS Office
• Project Management tools (Jira & Confluence)
• Outlook & Teams
• SharePoint for document repository