Bala Tripura Sundari Nookala

• As a TPM, I enable customers from different domains to adopt to Conversational AI technology. I handle projects from the pre-sales phase to Hyper-care post Go Live.. My responsibilities include:
• Project Management - Prepare and maintain detailed Project plan,WBS, RAID, AI list, DoD documents and update them to adapt to thechanges in Schedule, Cost and Scope. Preparing documents for eachphase of the project - Initiation, Planning, Executing, Monitoring &Closing
• People Management - Lead team in Agile manner, resolving issuesand conflicts and create an environment that lead to project successand team growth.
• Budget Management - Provide weekly utilisation reports to theleader ship against project budget, weekly burn-down charts, futureprojections to the operation team.
• Stakeholder Management - Provide weekly reports to thestakeholders on the project progress, ensure customer satisfactionthrough regular demos and reviews.
• Reporting - Providing reports to the leadership in a interactive dashboard manner about the project performance to help them derive at decisions.

• As a Project Manager and SCRUM Master, I handle teams spanning across multiple time zones, ensuring effective and efficient execution of the project. My responsibilities include
• Agile Implementation - Educating the team on agile practices, facilitating, and ensuring Sprint planning, Daily Scrum, Sprint review, and retrospective meetings to proceed effectively.
• Stakeholder Management - Provide weekly reports to the stakeholders on the project progress, and ensure customer satisfaction through regular demos and reviews.
• Reporting - Providing reports to the leadership in an interactive dashboard manner about the project performance to help them arrive at decisions.

• Led multiple projects and guided clients in using the IBM Talent Acquisition Suite, enhancing operational efficiency and user adoption.
• Mentored and managed teams to deliver innovative solutions, optimized processes, and ensured successful tool implementation across cross-functional teams.

During (2012 – 2017):

• Managed end-to-end delivery for 2X Suite products as Scrum Master, driving agile practices, sprint planning, and release management.
• Collaborated with product owners and stakeholders to define requirements, deliver responsive web solutions, and improve employee engagement and productivity.
• Developed web-based UI applications using ReactJS, ExtJS, and Java.

During (2008 – 2012) :

• Developed, tested, and supported Kenexa products by implementing critical enhancements, debugging issues, and ensuring seamless client go-lives.
• Performed code reviews, mentored new joiners, and partnered with customers to deliver integrated talent and performance management solutions.