Summary
Overview
Work History
Education
Skills
Certification
PATENT
Timeline
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Bala Tripura Sundari Nookala

Bala Tripura Sundari Nookala

Technical Project Manager | Certified Scrum Master
Hyderabad

Summary

Software Engineering Leader with 16+ years of experience in project and program management, Agile delivery, and leading cross-functional teams to deliver enterprise software solutions. Certified Scrum Master with expertise in cloud-based SaaS, DevOps, and innovation leadership.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Technical Project Manager

Mphasis (Kore.ai)
11.2023 - Current


  • As a TPM, I enable customers from different domains to adopt to Conversational AI technology. I handle projects from the pre-sales phase to Hyper-care post Go Live.. My responsibilities include:
  • Project Management - Prepare and maintain detailed Project plan,WBS, RAID, AI list, DoD documents and update them to adapt to thechanges in Schedule, Cost and Scope. Preparing documents for eachphase of the project - Initiation, Planning, Executing, Monitoring &Closing
  • People Management - Lead team in Agile manner, resolving issuesand conflicts and create an environment that lead to project successand team growth.
  • Budget Management - Provide weekly utilisation reports to theleader ship against project budget, weekly burn-down charts, futureprojections to the operation team.
  • Stakeholder Management - Provide weekly reports to thestakeholders on the project progress, ensure customer satisfactionthrough regular demos and reviews.
  • Reporting - Providing reports to the leadership in a interactive dashboard manner about the project performance to help them derive at decisions.

Solution Architect / Program Manager / Scrum Master

Infinite Computer Solutions
10.2021 - 10.2023


  • As a Project Manager and SCRUM Master, I handle teams spanning across multiple time zones, ensuring effective and efficient execution of the project. My responsibilities include
  • Agile Implementation - Educating the team on agile practices, facilitating, and ensuring Sprint planning, Daily Scrum, Sprint review, and retrospective meetings to proceed effectively.
  • Stakeholder Management - Provide weekly reports to the stakeholders on the project progress, and ensure customer satisfaction through regular demos and reviews.
  • Reporting - Providing reports to the leadership in an interactive dashboard manner about the project performance to help them arrive at decisions.

Senior Product Support Specialist

IBM India Pvt Ltd
09.2008 - 10.2021


  • Led multiple projects and guided clients in using the IBM Talent Acquisition Suite, enhancing operational efficiency and user adoption.
  • Mentored and managed teams to deliver innovative solutions, optimized processes, and ensured successful tool implementation across cross-functional teams.


During (2012 – 2017):


  • Managed end-to-end delivery for 2X Suite products as Scrum Master, driving agile practices, sprint planning, and release management.
  • Collaborated with product owners and stakeholders to define requirements, deliver responsive web solutions, and improve employee engagement and productivity.
  • Developed web-based UI applications using ReactJS, ExtJS, and Java.


During (2008 – 2012) :


  • Developed, tested, and supported Kenexa products by implementing critical enhancements, debugging issues, and ensuring seamless client go-lives.
  • Performed code reviews, mentored new joiners, and partnered with customers to deliver integrated talent and performance management solutions.



Education

Electronics & Communications

Jawaharlal Nehru Technological University
Hyderabad, India
04.2001 -

Skills

Java

ReactJS

ExtJS

Docker

Oracle SQL

HTML5

JavaScript

jQuery

Jenkins

GitHub

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Certification

Certified Scrum Master (CSM) – Scrum Alliance (Credential ID: 000311919)

PATENT

  • US20230051995A1 – Multi-directional Three-dimensional Printing with a Dynamic Supporting Base
  • Https://www.patentguru.com/US20230051995A1

Timeline

Technical Project Manager

Mphasis (Kore.ai)
11.2023 - Current

Solution Architect / Program Manager / Scrum Master

Infinite Computer Solutions
10.2021 - 10.2023

Senior Product Support Specialist

IBM India Pvt Ltd
09.2008 - 10.2021

Electronics & Communications

Jawaharlal Nehru Technological University
04.2001 -
Bala Tripura Sundari NookalaTechnical Project Manager | Certified Scrum Master