BALAVIGNESHWARAN S
Arcot
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Archana Veg Restaurant
Trichy
2022.07 - Current
- Assist the Store Manager in recruiting, training, and supervising staff
- Monitor inventory levels, order supplies, and ensure that products meet quality standards
- Manage daily cash flow and ensure accurate bookkeeping
- Respond to customer inquiries, complaints and feedback
- Ensure compliance with health and safety regulations and company policies
- Assist in creating schedules, managing labor costs, and monitoring employee performance
- Work with the Store Manager to develop and implement promotional and marketing strategies to increase sales.
Food Service Supervisor
Annalakshmi Restaurant
Srirangam
2019.10 - 2022.06
- Screening, interviewing, hiring, and training restaurant staff
- Managing restaurant staff’s work schedules
- Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
- Checking in on dining customers to enquire about food quality and service
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
- Monitoring the restaurant’s cash flow and settling outstanding bills
- Review customer surveys to develop and implement ways to improve customer service
- Resolving customer complaints in a professional manner.
F&B Controller
Annalakshmi Restaurant
Srirangam
2016.07 - 2017.05
- Verify Petty Cash Purchase
- To Check Production and Expiry of all Semi Finished Products (Sauce, Dimsum, Pastry etc.) and check if all products are labelled
- Daily Audits of Wastages, Breakages, POS Reports, Kitchen Audits etc
- Maintaining Logs of Electricity, Gas and Water Consumption
- Verify receiving from Central Warehouse and transfer of Items with proper documentations as per material specifications
- Maintain and Highlight Inventory of Slow Moving, Non-Moving and near to Expiry Item.
Education
Post-Graduation -
MTech – National Institute of Technology of Karnataka
Surathkal, Karnataka01.2019
Graduation -
B.E Civil - Mohamed Sathak A.J College of Engineering
Anna University Aff, Tamil Nadu01.2016
Skills
- Budget Administration
- Inventory Control
- Interpersonal and written communication
- Dish preparation
- Staff Assessment
- Performance Evaluations
- Training and mentoring
- Budgeting and financial management
- Restaurant Operations
- Menu Planning
- Sales and Marketing
- Customer Assistance
- Opening and closing procedures
Hobbies and Interests
Travelling, Dance, Reading & Badminton
Languages
Tamil
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Timeline
Assistant Restaurant Manager
Archana Veg Restaurant
2022.07 - Current
Food Service Supervisor
Annalakshmi Restaurant
2019.10 - 2022.06
F&B Controller
Annalakshmi Restaurant
2016.07 - 2017.05
Post-Graduation -
MTech – National Institute of Technology of Karnataka
Graduation -
B.E Civil - Mohamed Sathak A.J College of Engineering
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