Ravi Kumar
Ghaziabad
Summary
I am able to handle multiple tasks on a daily basis. Ability to learn quick, work under pressure, ability to work in rotational shifts, talkative and friendly nature.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Associate - Risk Management
Ernst and Young
Gurugram
03.2021 - Current
- Progressed from Analyst to Senior Associate in the PCIP team under Risk Management Services.
- Manage GIS monitoring process: update GIS structures, and handle addition/removal of PCIP restrictions.
- Collaborate with global stakeholder communications, and drive process improvements.
- Mentor junior team members, drive process improvements, and contribute to knowledge sharing initiatives.
Travel Advisor
Webhelp India
Gurgaon
07.2020 - Current
- Inbound sales and support calls from customers and vendor partners working on their personal tools and provide resolution to them.
Travel Consultant
Brightsun Travel Pvt Ltd.
Gurgaon
03.2019 - 04.2020
- UK and India Inbound sales and support calls.
- Fulfilling clients requirements in an effective manner.
- Worked on GDS Galileo, flight reservations, hotel bookings, chauffeur and Car hire.
Process Associate
Interglobe Technologies Pvt Ltd.
Gurgaon
10.2016 - 01.2019
- Worked as a Process associate in Expedia APAC.
- Handled sales and support calls from customers and vendor partners working on GDS Sabre and Amadeus.
Education
B.Com -
Delhi University
Delhi01-2018
12th -
Vanasthali Public School
Ghaziabad01-2015
10th -
Vanasthali Public School
Ghaziabad01.2013
Skills
- MS Office Suite (Excel, PowerPoint, Outlook)
- GIS Monitoring & Structure Updates
- Client & Stakeholder Communication
- Team Leadership & Mentoring
- Analytical Thinking
Certification
IATA International Air Transport Association, IITC Delhi, 08/01/16
Hobbies and Interests
- Games
- Music
- Painting
Languages
- English, Intermediate
- Hindi, Intermediate
- Punjabi, Intermediate
Timeline
Senior Associate - Risk Management
Ernst and Young
03.2021 - Current
Travel Advisor
Webhelp India
07.2020 - Current
Travel Consultant
Brightsun Travel Pvt Ltd.
03.2019 - 04.2020
Process Associate
Interglobe Technologies Pvt Ltd.
10.2016 - 01.2019
B.Com -
Delhi University
12th -
Vanasthali Public School
10th -
Vanasthali Public School
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