BALJEET KAUR
BANKER
BADDI,HIMACHAL PRADESH
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
7
7
years of professional experience
Work History
Banking Clerk
THE BAGHAT URBAN COOPERATIVE BANK LTD
01.2017 - Current
- Identified sales opportunities and referred customers to branch partners in financial services.
- Established rapport with new clients to increase satisfaction and loyalty.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Balanced cash drawers accurately at the end of shift, ensuring proper handling of funds.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Strengthened security measures by meticulously monitoring potential fraud or suspicious activity.
- Maintained friendly and professional customer interactions.
- Received loan and utility payments, sending funds to correct destinations.
- Provided support during peak hours, ensuring minimal wait times for customers seeking assistance from tellers or bankers.
- Assisted customers with loan applications, providing guidance through each step of the process while maintaining confidentiality.
- Maintained accurate records of customer transactions in line with bank procedures.
- Contributed to branch performance improvement initiatives by actively participating in training sessions and workshops.
- Generated monthly reports on customer activity and customer feedback.
- Learned and adapted quickly to new technology and software applications.
Education
MASTER OF TECHNOLOGY - Computer Science And Programming
PUNJAB TECHNICAL UNIVERSITY
Jalandhar, India 04.2001 -
Bachelor of Technology, India - Computer Science Engineering
PUNJAB TECHNICAL UNIVERSITY
Jalandhar, India 04.2001 -
Skills
Drawer balancing
undefinedTimeline
Banking Clerk
THE BAGHAT URBAN COOPERATIVE BANK LTD
01.2017 - Current
MASTER OF TECHNOLOGY - Computer Science And Programming
PUNJAB TECHNICAL UNIVERSITY
04.2001 -
Bachelor of Technology, India - Computer Science Engineering
PUNJAB TECHNICAL UNIVERSITY
04.2001 -
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