Baljeet Singh
Karnal
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager
Forensodigital Technologies Pvt Ltd
KARNAL
07.2017 - Current
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Assigned work and monitored performance of project personnel.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Created and managed budgets for travel, training, and team-building activities.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and trained new employees to meet job requirements.
- Help in doing research on forensically sound artifacts.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Monitored staff performance and addressed issues.
Assistant Manager
SBI Life Insurance Co. Ltd
Rohtak
09.2008 - 07.2017
- Monitoring the operation work of the cluster, as well as the attached offices.
- Handle all queries related to branch customers.
- Ensuring prompt customer service for both internal and external customers.
- To resolve the pending issues pertaining to customers.
- Strong follow-up with the Processing RO and HO office.
- Monitored employee attendance records, timekeeping, and other information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Reviewed completed work to verify consistency, quality, and conformance.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Updated and maintained databases with current information.
- Worked with cross-functional teams to achieve goals.
Computer Lecturer
Arya Senior Sec. School
Karnal
09.2004 - 09.2008
- Cultivated classroom environment centered on encouraging student engagement and performance with computer science work.
- Promoted safe and clean classroom environment conducive to individualized and small group needs.
Computer Lecturer
Govt. Senior Sec. School, Indri
Indri
04.2003 - 04.2004
- Created tests and assignments to assess student knowledge of presented coursework and lecture materials.
- Developed lectures addressing variety of computer science topics to engage and educate students.
- Expanded student learning by incorporating extra-curricular computer science activities.
Education
Master of Science - Computer Science
Kurukshetra University
Kurukshetra05-2003
PGDCA -
Kurukshetra University
Kurukshetra05-2002
Bachelor of Science - Electronics
Govt College
Karnal05-2001
XII -
DAV Sr. Sec School
Karnal03-1998
X -
Baldev Jan Sewa Dal Mission High School
Karnal01.1996
Skills
- Team building
- Staff recruitment
- Performance monitoring and performance management
- Issue resolution
- Research analysis
- Employee training
- Customer service
- Data management
- Back Office Management for Insurance
- Preparing MIS reports
- Bank reconciliation
Certification
- Licentiate Certificate, Insurance Institute of India, 2013
- CCNA (Cisco Certified Network Associate), 2006, CSCO 11138603
Accomplishments
- MD Trophy in Renewal Contest (2011-12 (Q2,Q3), 2012-13 (Q1))
- RD Trophy in the Claims contest, 2012
- Star Performance Award, 2015-16
- Excellent audit rating in operation from 2011 to 2017, regular 5-star rating in the cluster scorecard from 2015 to 2017, two-time number one rank in PAN India
- Best Explanatory Exhibit in the Science Exhibition from the Government College, Karnal (Hry)
- 2nd prize in the Science Exhibition from the Government College, Karnal, Haryana
- Merit Certificate in District Schools Science Exhibition, 1995, Karnal, HRY
Personal Information
- Father's Name: Sh. Karam Singh
- Date of Birth: 11/22/79
- Marital Status: Married
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Manager
Forensodigital Technologies Pvt Ltd
07.2017 - Current
Assistant Manager
SBI Life Insurance Co. Ltd
09.2008 - 07.2017
Computer Lecturer
Arya Senior Sec. School
09.2004 - 09.2008
Computer Lecturer
Govt. Senior Sec. School, Indri
04.2003 - 04.2004
Master of Science - Computer Science
Kurukshetra University
PGDCA -
Kurukshetra University
Bachelor of Science - Electronics
Govt College
XII -
DAV Sr. Sec School
X -
Baldev Jan Sewa Dal Mission High School
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