Balkrishan Thakur
Senior Relationship Manager
Jalandhar
Summary
A results-driven professional with over 7 years of experience in sales and operations, specializing in problem-solving and managing large-scale processes. Seeking to leverage my expertise in operational strategies and team leadership to contribute to the success of Organization.
Overview
8
8
years of professional experience
2038
2038
years of post-secondary education
Work History
Senior Relationship Manager
Mahindra Holidays and Resorts India Ltd.
09.2023 - Current
- Sales and Membership Expertise: Successfully achieve an average of 10 membership sales per month by engaging with prospects and effectively presenting Club Mahindra's offerings.
- Client Relationship Management: Build and maintain strong relationships with members, ensuring satisfaction and loyalty.
- Customized Holiday Planning: Assist members in planning and optimizing their holiday preferences, delivering personalized service to enhance their experiences.
- Customer Engagement: Proactively engage with potential clients to expand membership base and drive sales growth.
- Result-Oriented Professional: Consistently meet and exceed monthly sales targets, contributing to overall organizational success.
Business Development Associate
Think and Learn Pvt Ltd (Byju's)
04.2022 - 03.2023
- EdTech Sales Expertise: Achieved consistent monthly sales targets by promoting and selling online class courses for kids.
- Client Engagement: Built strong connections with parents and students, understanding their needs to recommend suitable learning solutions.
- Consultative Selling: Delivered tailored product presentations and solutions, fostering trust and driving sales.
- Customer-Centric Approach: Focused on creating value for clients, ensuring high satisfaction and repeat business.
- Strong Performance Metrics: Consistently exceeded sales expectations, contributing significantly to organizational growth.
Area Sales Manager
Angel Production
12.2019 - 04.2022
- Directed a team in meeting ambitious sales targets, contributing to a 30% increase in new client acquisition
Sales Executive
Chana Steels Ltd
05.2017 - 08.2019
- Lead a team of four to execute sales strategies that expanded market reach by 25%
- Addressed complex sales challenges in both domestic and international markets
Education
MBA - Marketing
Lovely Professional University
Jalandhar 04.2001 - 01.2022
Bachelor of Technology - Mechanical
RIMT- Maharaja Aggarsen Engineering College
Mandi07-2017
Skills
Operational Strategy
Process Optimization
Problem Solving at Scale
Data-Driven Decision Making
People Management
Stakeholder Management
Trend Forecasting
Leadership during Change
Personal Information
- Date of Birth: 11/19/95
- Marital Status: Married
Timeline
Senior Relationship Manager
Mahindra Holidays and Resorts India Ltd.
09.2023 - Current
Business Development Associate
Think and Learn Pvt Ltd (Byju's)
04.2022 - 03.2023
Area Sales Manager
Angel Production
12.2019 - 04.2022
Sales Executive
Chana Steels Ltd
05.2017 - 08.2019
MBA - Marketing
Lovely Professional University
04.2001 - 01.2022
Bachelor of Technology - Mechanical
RIMT- Maharaja Aggarsen Engineering College
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